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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 300 reviews

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92%
would recommend
to a friend

Customers are saying

Customers enjoy the professional installation services provided by Best Buy Auto Tech, praising the clean and excellent work done by the technicians. They appreciate the expertise and knowledge of the staff in handling complex installations, ensuring proper functioning and a great overall experience. While some customers mentioned concerns about visible wires, the majority of the feedback highlights the quality and convenience of the installation services.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 300 reviews
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Good installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get my device installed properly, and it is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was great, would go back and refer others. Only if service is the same.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ask for Kenny at BestBuy of Concord Mall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kenny was very very nice. I told him to treat my car (New Hemi Challenger) as he would his own. He did a fantastic job….beyond my expectations! I’m very happy…..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Actually for backup camera install - works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used total tech support for the install so was good price. Installed quickly. I had bad USB adapter from amazon which I was able to replace later and working good (part of the katabar package installed). Checkin process is long. Had 2 installed in 2 separate cars - I had to move the camera over to left on license plate as it was installed right where door handle was - works good now.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast realiable work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a bit late and I still got a fast installation. Really near work done!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service. Install is no longer covered under tech program, but worth the $80 for an experienced professional to do it by appointment in a little over an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad evetually solved a relatively simple IT process change problem with my account that was completely with Best Buy's IT process controls. Their IT people need to be more customer focused. The local Geek Squad solved the problem after two hour long visits.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Professionally done exactly how I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Geek squad GPS AND radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn Cash is the best installer, for any electrical issues on the vehicle. He has installed several of our GPS and radio's fix .. mostly installed GPS

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer did an awesome job. He hard-wired my GPS so it comes on when the vehicle is started. No more wires showing from the window mounted GPS to the 12-volt outlet. Add in the back up camera install into the GPS and I personally couldn't have asked for better service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 12 pm appointment for radar installation. When I arrived, the tech had all my paperwork ready to sign, all the info I needed and was ready to install my detector. He said it would take an hour, it took less than 45 minutes. Beautiful job with the radar holder I had brought in along with the detector. Could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great customer service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see why this Best Buy is always booked for installations. Ruben was so nice to squeeze my car in for a dash cam installation. He did an amazing job and was done ahead of schedule. He was friendly and efficient even when he was juggling working on the sales floor along with working his department.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Backup Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backup camera inside the rear view mirror is an excellent product for older vehicles. The image is clear in daylight as well as evening, and it's designed to be just like what would be in newer cars with factory-installed backup cameras. The installation cost was as much as the camera (total was around $400), but the Best Buy folks installed it perfectly (not a DIY project).

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Clean Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy tech did a great and clean job. It looks awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast and it looks awesome I really like how now cables show

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radar detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! I definitely have saved money on speeding tickets.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Driving ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of my radar detector was flawless. It looks like it was it part of the original build of the car

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Radar detector

    Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick did a great job. Radar detector is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad for GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gentleman was wonderful. Explained well. He was patient and personable. I'm so glad I came in as trying to install it myself worked for the first half of the process, then I was too overwhelmed to finish the install. Thank you very much!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install of my Radar Detector!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my radar detector with my blendmount. Needed to go back a second time because the original clip I received for my mount was bent. Dave installed it again and now it looks and works great. Thanks again Dave!

    I would recommend this to a friend