Customer Ratings & Reviews

The installer at the Merrillville Indiana store is the best. Friendly, courteous and knowledgeable is what describes him. And actually everyone who works in back at the store.

Had Best Buy install the system for me (after my wife had hers installed a few months back at a different Best Buy) and they were completely courteous. Had an medical issue and they were able to re book me into an appointment super fast. Great service guys!

The Best Buy install guys recommended this direct connect thing, and they were right, it makes a HUGE difference in the sound quality of my Satelite radio. Was more than worth the few extra $$ to purchase it and have them install it. Thank you.

We had to wait a very long time, way past our appointment time; not the installer’s fault. There was only one installer there and he was doing the best he could. When he got to us, he did an excellent job in a timely manner. In my opinion, there should have at least 2 installers at all times.

The Sirius-Xm radio works fine. The Best Buy installer did a fine job and there are no wires blocking anything. We obtained a free 90 day test subscription from Sirius-XM and we are enjoying great stations everywhere we go, and we go places where the phones never work out in the mining areas south of St George Utah.

The guys in the auto stereo shop are awesome ! They did a most excellent job from recommending a current car stereo to the professional installation job !

The installer for my Sirius XM radio did a great clean installation. He explained exactly what he was going to do to make sure this is exactly what I wanted.

Rep was able to adapt Commando Touck radio in 2005 Stype Jaguar's ash tray for a custom install which allowed satellite radio not to be seen when closing ash tray cover thus not drawing attention of install.

I had purchased an Onyx-Plus Sirius radio in part because there was a "free installation" that came with it. I went to discuss the installation with the Geek Squad car audio installer and learned that in order to really install the radio such that it looked like a professional install -- that is, there would be no visible wires -- that it would require a lot more time that the "free" (or normal install) would entail -- probably a couple hundred dollars more. So, the install was going to end up costing about 4X the cost of the radio. I decided to just skip the whole thing and just play the music on my phone. The guy was friendly and professional (had been doing this for many years) -- but also was up-front and honest. In this case, "Installation" didn't really mean Installation.

I received a “free” Satellite radio as a promotion, touted to be “plug and play”. Found out my vehicle needed a professional install and many more parts. I called Best Buy, and my radio was installed beautifully at a fair price.

Good install and were very thorough. No peoblems and works great.

Been debating on whether or not to get Sirius XM radio. Got the Onyx at Best Buy. Excellent price and the install went quicker than expected. Makes the long drives better instead of searching for stations outside the area.

We had a previous car kit removed when our new one was installed. The installer gave us the option to leave the old antennae because he said it might damage the car. We appreciated that. The new installation was perfect. No problems.

Bravo Zulu to the Marion and his Air Force Vet co- installer who was able to quickly track down a problem I had after getting home with my recent installation. Marion has performed installations for me before and does exemplary work.

It looks very factory installed and cosmetically like it belongs on my Z06

My experience with my Sirius car radio was great. The in store installation team was great and on time. They were ready for my appointment and did the installation within the promised time. I would highly recommend Best Buy install program

My 2011 vehicle didn't come with Sirius. So I bought the Sirius radio in Best Buy. I also had it installed in Best Buy. It was fast, easy, and now I enjoy listening to my music choices. They know what they are doing.

EXCELLENT COMPANY, PRODUCTS, AND VALUE. WOULD RECOMMEND AND PURCHASE AGAIN

I got to bring my car in early because someone cancelled. The installer was fast and friendly and showed me how to use my radio after it was put in. The wait for an appointment was over a month, that was the only drawback.

Tom is amazing. His knowledge and friendliness are unmatched! Hope you are paying him! There are a LOT of business' out there that would take him in a heart beat!