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Customer Ratings & Reviews

PowerA - DualShock 4 Charging Station for PlayStation 4 - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 4986 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 59 Reviews
  • Rating: 2 out of 5 stars

    I'm Frustrated.

    Posted
    CDAV0126
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is officially the third unit I've owned. I recently sold off the second unit (which was a manufacturer replacement) after selling my PS4 bundle to upgrade to the Pro. First, I will say that this is probably the best unit, aesthetically speaking. The way the two controllers sit back to back looks nice. That's (unfortunately) important when living in a home and the feng shui has to be on point. The most frequent issue that I have come across is that one of the ports will either stop charging a controller, or it won't charge the controller at all. Therefore, I am left with just one port to charge two controllers. I understand, I do not always use two controllers, but when I need two to play with others, it becomes a hassle when one of the two controllers dies quickly. I've merely had this new unit for approximately 2 months, bought with a new system and an extra controller, and it's already having issues. There is a 2 year manufacturer warranty, but it's definitely an issue that it's happened so often. I'm sure I'm not the only one.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    "It Works... When It Works...."

    Posted
    AchillesXIII
    • My Best Buy® Elite Plus MemberElite Plus Member

    This charger serves it purpose as a dual charging station. It allows users the ability to simply place the controllers on the dock when finished them so that they'd be ready to go when you next choose to use them. "PROBLEM IS" the next time you're ready to grab the controller and play, the battery may be dead. I placed both controllers on the charger the night b4, both lights on the controllers showed that they were in fact charging. Next day I'm using 1 controller and the battery became low. I grabbed my 2nd controller from the station only to find that it was completely dead. And this is not the 1st, or 2nd, or even the 5th time I've had this happen since I bought this charger. Sony can we get a media remote to use for apps like the WWE Network or Blu-ray & Netflix so we can stop wasting batter life on the controllers while watching please... The Xbox One has one. It sucks, but at least they have an official remote

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Springs don't last

    Posted
    John
    • My Best Buy® MemberMember

    Been through 2 of these charging stations. You have to place the controllers on the station and push down. After a month the first one we purchased, on side of the charging station stopped staying in the down position to charge. So we just used the one side and switched between our two controllers. The other side stopped working the same so we purchased a new one thinking maybe the first was just a lemon. It was 2 months after our second purchase the push down stopped working on one of the sides again. We are lucky to even get a chance to play weekly between work. The controllers pretty much just sit on the station waiting for us to use.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    There’s better options

    Posted
    JDUB3
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Some pros: the item does its job! On top of that though it’s nice that you don’t have to leave your PS4 on to charge your controller. You can now charge your control with this device and not have to worry about your PS4. Cons: The item is just weird overall. The mechanism to get the controller in and out is done with a spring and mine gets stuck all the time. The biggest problem however is getting the controller in there! It’s not just pop in and done. You have to sit there for a minute and line it up and pop the spring down or be careful to not pop the spring up. In all honesty if I could return it I would, but the item does get the job done it could just be done way better.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Was good WHILE it worked

    Posted
    5byfive
    • My Best Buy® Elite MemberElite Member

    Worked fine for first few months. Then the right cradle simply stopped charging. PowerA's customer service/warranty support is non-existent. I posted a service request on their website a month ago. EIGHT days after the first post, someone responded asking for contact info and copy of receipt. I provided all information. I haven't heard back since (3 weeks ago). Since I hadn't heard anything, I went to check on the request a week after I posted the contact info and it was marked "Resolved"! No communication, no actual effort to replace my charger. Just closed the request and moved on. I have posted two subsequent message on the site that have gone unanswered. Needless to say I'll never buy a PowerA item again.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    You get what you pay for

    Posted
    Louie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The charge station does the job but not in the greatest way. By looking at the products package, you get the idea that it is a simple charging station. The problem I noticed is the way you have to activate the charger. The controller has to be push down and activated it. The controller doesn't sit in the location stable enough to push down. Other chargers plug right in to the port where as you have to set the controller on its location and press.down to get the terminals to connect. It does not activate smoothly.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Effort required

    Posted
    CoachBean
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Thought this charging port would provide an easier way to have charged controllers around the house, but that is not the case. Once you get the controller situated after multiple efforts to get the port to click into place and charge the controller it does fine. I have yet to experience putting in the controller and it charging on the first attempt.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Works sometimes

    Posted
    Stoney07
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I got this item in the hopes of freeing up the only USB ports on my PS4. The controllers sit in the cradle to charge, but it takes 3 or 4 placements and alternating positions before it works. After about 4 or 5 hours, " I go to use one controller and it only has one bar charged or sometimes it is fully charged. The weight of the item and the power cord placement are not in ideal positions.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Faulty

    Posted
    Isitworththemoney
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Is it worth the money? No because it doesn’t work. Perhaps I was unlucky and bought a faulty one. One side isn’t working at all. The other works but is difficult to get the controller in the exact position needed to work. Even slightest touch causes it to stop working. The one they make for Xbox one works great but for PS4, not so much.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Doesn’t stay connected

    Posted
    Shauna
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this on sale for my new PS4. It is suppose to be able to charge two controllers at once but the controllers don’t stay connected. I have connected them and came back to dead controllers. Gave two stars because it does work sometimes but glad I bought it on sale and didn’t pay full price.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good design

    Posted
    Cheryl75
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a good design for charging 2 controllers, but the one I purchased (as a gift for someone) never charged. Checked connections, switched outlets, etc...never worked. Glad I saved the receipt so that it can be returned. Wondering if I just got a "dud" unit. Either way I am not going to buy the same one again - I will try a different one next time.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Don't Trust the Playstation Logo

    Posted
    Jeff
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this item because I trusted that the PlayStation logo increased the chances of this being a solid piece of electronics. Unfortunately, I quickly found that the charge plates are spring-loaded and the springs contained too much tension to allow the controller to rest entirely on the charge plate. I had to unscrew the charge plate and remove the springs.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    It works BUT...

    Posted
    Morigu13
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    To hard to lock in the controllers. I end up almost always turning on the PS4 again. I purchased it cause it is low profile and fit in my shelving unit I made. But, I would have to say that I would go with the slanted unit like I had for my PS3. Yes its taller but they plug in quite easy. Since they are the same price opt for the other one not this one.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointed by another failed charging station!

    Posted
    DeeDee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    With all of the technology that Sony has come out with, one would think that they could come out with a good charging station! I have been disappointed again! The one side of the charger doesn't even work! Charging the controllers for the PS4 is just a real pain in the rear and this charging station doesn't make it any easier...just more frustrating!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    not high build quality.

    Posted
    ruxpinplay
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had to return first unit as the bottom charge cable was misaligned with plastic casing so it would not reliably charge devices. build quality in general is fairly flimsy. good that it has no annoying status lights, also that can hold dual shocks without being in charge mode if desired. wish it had additional USB ports to charge other PS4 peripherals.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Pretty Disappointed

    Posted
    JJack
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love my PS4 and many of the products they put out but I have to say this one is a big disappointment. First, it feels like it's made very cheaply and is too light to support charging just one controller. Second, it popped my controller out indicating that it was fully charged and the controller actually wasn't. I wouldn't recommend buying

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Poor design

    Posted
    Tcamill
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This thing cradles the controllers and you have to push them down and click them in. Sometimes it just feels like they aren't clicking in and when they don't it does not charge. Maybe I got a faulty one.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Semi-sufficient product but ineffective at times

    Posted
    Gobigd82
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The controllers have a tendency to fall out of the controller slots. It was uneasy to determine at first if the controllers were charging or not. The design on this seemed more about space efficiency rather than actual efficiency. I'd recommend saving your money and using the USB charging cable.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Only one side worked

    Posted
    maceyk
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought it because we have multiple PlayStation remotes. Only one side worked in the beginning and now neither side works! Will be returning.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not for me

    Posted
    Marlon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I wrongly assumed it would plug into the playstation itself. But it plugs into a normal electrical outlet. The ps4 on rest mode will charge your controllers. No need for it.

    No, I would not recommend this to a friend