Customers are enthusiastic about the Enhanced Wired Controller for Xbox Series X|S, frequently praising its high-quality build and compatibility across multiple platforms, including PC. Many appreciate the controller's comfortable feel and convenient cable length. However, some users reported issues with the left trigger and stick drift, suggesting potential durability concerns.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 128 reviews
Rated 5 out of 5 stars
Good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Broke my controller this is a good upgrade for me!
I would recommend this to a friend
Cons mentioned:
Left trigger
Rated 2 out of 5 stars
Eh
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works alright. The left trigger gets stuck sometimes which sucks
No, I would not recommend this to a friend
Brand response from PowerA Team
Posted .
Hello, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We can check you controller and try to resolve the issue. To make that possible, please submit a ticket to https://www.powera.com/support/submit-case-request/.
Rated 2 out of 5 stars
Didn't work very well for me.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very low quality. Had high hopes, but broke on first use.
No, I would not recommend this to a friend
Brand response from PowerA Team
Posted .
Hi Ahmed. We appreciate you bringing this to our attention. We would like the opportunity to investigate your feedback further. Please reach out to our support at https://www.powera.com/support/submit-case-request/. Thank you!
Rated 1 out of 5 stars
Product Never Delivered
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
On 4/10/2024 at 3:07PM I received the text from Best Buy saying that the product had been delivered to my doorstep by UPS. I was at home, so at 3:08 PM I went to check my front doorstep and all surrounding areas. No product in sight. I then checked my security cameras, which showed no video recording from 1:59PM to 3:08 PM (when I went to check if the product was on the porch). I checked my neighbor's doorsteps, no product. I then went down the street to another house that shares my house number (but a different street name) and no product on the doorstep, and nobody home to answer the door. I placed a call with support and identified that the product was never delivered by UPS and am waiting for a refund to be processed. This is strange as UPS has delivered Best Buy products to my house before.
No, I would not recommend this to a friend
Brand response from PowerA Team
Posted .
Hi. We really apologize for this inconvenience. Since the item was purchased from Best Buy, we highly suggest coordinating with them to be further assisted. If you have further questions, please submit a ticket to https://www.powera.com/support/submit-case-request/
Rated 1 out of 5 stars
Poor Quality. Good Manufacturer Customer Service
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased 2 controllers. Got stick drift within a month on one. The other one had a trigger defect kept automatically triggering. Manufacturer replaced the trigger defect. The replacement got stick drift shortly after. Will not likely purchase another Power A.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased two of these controllers and on both controllers the left trigger has an issue whenever plane shooting games
No, I would not recommend this to a friend
Brand response from PowerA Team
Posted .
Hi Nuboi, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We can check your controller to resolve the issue. Please o submit a ticket at https://www.powera.com/support/submit-case-request/.
Rated 2 out of 5 stars
Ligjt duty controller.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These arent too sturdy i had to replace 2 within 1 month but bestbuy is great a handling the returns.
No, I would not recommend this to a friend
Brand response from PowerA Team
Posted .
Hi, We really apologize for the inconvenience. Please know that we do our best to ensure that our customers have a great experience with our products, and we make sure that each of our products goes through several quality-check procedures. Feel free to submit a ticket at https://www.powera.com/support/submit-case-request/ to be further assisted.
Cons mentioned:
Left trigger
Rated 1 out of 5 stars
DO NOT BUY
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
DO NOT WASTE YOUR MONEY
The triggers stop working within a couple of days
No, I would not recommend this to a friend
Brand response from PowerA Team
Posted .
Hello, We really apologize for the inconvenience. we can check your controller to fix the issue. Feel free to submit a ticket at https://www.powera.com/support/submit-case-request/.
Cons mentioned:
Left trigger
Rated 1 out of 5 stars
Not worth it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its was good for a couple of weeks but then the triggers and back buttons stopped working.
No, I would not recommend this to a friend
Brand response from PowerA Team
Posted .
Hello, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We can check your controller and fix the issue. Feel free to submit a ticket at https://www.powera.com/support/submit-case-request/.
Rated 2 out of 5 stars
u get what u pay for
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It worked fine until it broke the same week and had to return/buy another one -_-
No, I would not recommend this to a friend
Brand response from PowerA Team
Posted .
Hello AaliyahJ, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We can check the controller and send you troubleshooting steps to resolve this issue. Please submit a ticket at https://www.powera.com/support/submit-case-request/.
Rated 1 out of 5 stars
Do not buy
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Controller already has button stick with the left trigger and I just got it not even a month ago smdh
No, I would not recommend this to a friend
Brand response from PowerA Team
Posted .
Hi RooseveltK, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We would like to check your controller and see if there's an available troubleshooting to rectify this issue. Please submit a ticket to https://www.powera.com/support/submit-case-request/ to be further assisted.
Rated 1 out of 5 stars
Avoid-severe stick drift
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
1 month in, started noticing stick drift. 3 months in, unusable.
No, I would not recommend this to a friend
Brand response from PowerA Team
Posted .
Hi jb01, Thank you for bringing this to our attention. This is not the PowerA experience we want you to have. We would like to check your controller and see if there's an available troubleshooting to rectify this issue. Please submit a ticket to https://www.powera.com/support/submit-case-request/ to be further assisted.
Rated 1 out of 5 stars
trash.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's garbage after 30 days, so throw it in the trash.
No, I would not recommend this to a friend
Brand response from PowerA Team
Posted .
Hi GiovanniP, We really apologize for the inconvenience. Please know that we do our best to ensure that our customers have a great experience with our products, and we make sure that each of our products goes through several quality-check procedures. Feel free to submit a ticket at https://www.powera.com/support/submit-case-request/ to be further assisted.
Rated 1 out of 5 stars
horrible controller
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
stopped working after 2 days of buying it dony recm
No, I would not recommend this to a friend
Brand response from PowerA Team
Posted .
Hi lebron, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We would like to check your controller and see if there's an available troubleshooting to rectify this issue. Please submit a ticket to https://www.powera.com/support/submit-case-request/ to be further assisted.
Rated 4 out of 5 stars
Great controller
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sticks and triggers have a great feel but the mappable buttons on the bottom feel a little cheap but overall great product
I would recommend this to a friend
Cons mentioned:
Weight
Rated 4 out of 5 stars
Works well
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works fine. Feels a little light in weight making me think its kinda cheap. But the price was great on sale for $12. No issues with it so far.
I would recommend this to a friend
Pros mentioned:
Compatibility
Rated 5 out of 5 stars
Great purchase
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works like a dream and connected to my laptop easily, plays super smoothly!
I would recommend this to a friend
Pros mentioned:
Quality
Rated 5 out of 5 stars
Controller review
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
amazing controller, doest the job well, very similar to what expected
I would recommend this to a friend
Pros mentioned:
Compatibility
Rated 5 out of 5 stars
An excellent alternative
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed this to play games on Steam for the PC. Worked like a charm!