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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 140 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the FUSION Pro 3 Wired Controller for Xbox Series X|S highly, praising its quality build, comfortable feel, and responsive buttons and triggers. Many appreciate the lightweight design and ease of use, although some find the placement of the back buttons less than ideal. While some users experienced issues with stick drift, others reported no such problems even after extended use. The wired connection is a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 140 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller, lots of extra features, my grandsons love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for my son. He absolutely loves using it for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome really accurate movements when i playing my games

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Returned after one week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad to say, the FUSION controllers are not what they used to be. The first one I purchased several years ago was amazing and worth every penny. Now it seems the new generations of FUSION controllers are poorly made. The left and right bumper wear out quickly or feel soft. Some have stick drift right out the box. This was my third attempt at getting a decent PowerA - FUSION controller. I'm done with these.

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hi, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We would like to check your controller and see if there's an available troubleshooting to rectify this issue. Please submit a ticket to https://www.powera.com/support/submit-case-request/ to be further assisted. powera-alpine

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great employee lots of help in store and online thank you

    I would recommend this to a friend
  • Pros mentioned:
    Paddles

    Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible thumb stick tension if you’re looking to play First person shooters. I use the Pro Fusion 2 and it’s aiming it totally different. The paddles are definitely comfortable and in the right place. They still don’t have real trigger stops the best it does is 50 percent less not mouse click

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hello, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We can check your controller and resolve the issue. Feel free to submit a ticket to
      https://www.powera.com/support/submit-case-request/. powera-alpine

  • Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright, couldn't figure out how to toggle sound volume between voice & game chat

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constant disconnecting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a little over a week and it keeps disconnecting. This has put me in terrible situations during endgame activities.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quit working after a week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It quit working aftwr one week on normal use. Thankfully Best Buy let me return it.

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hello. Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please know that we do our best to ensure that our customers have a great experience with our products, and we make sure that each of our products goes through several quality-check procedures. If you have further concerns, please feel free to submit a ticket to https://www.powera.com/support/submit-case-request/. powera-alpine

  • Rated 1 out of 5 stars

    Cool until it stops working:(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working a month later. Bummer but QC must not be epic.

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hello, We apologize for the inconvenience. We can check the controller and send you basic troubleshooting steps to resolve the issue. To make it possible, please submit a ticket to
      https://www.powera.com/support/submit-case-request/. powera-alpine

  • Pros mentioned:
    Controller quality

    Rated 4 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ptoduct. I love the buttons on the back instead of paddles. The quality of the product feels cheaper than it used to be though. Not much weight to it compared to older versions of this controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Boyfriend approved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my boyfriend for his birthday and he loves it. He said a lot a good things. He said it doesn't drift and he likes the design and the button

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Best Pro Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an improvement to last pro 2 model of this controller. Good size and quality build. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper elite controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the elite experience without paying alot of money this is the next best thing its fantastic durable and by far my favorite controller elite has the fastest trigger repaone time imo but this controller juat works beat for me i recomend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great! Had it for over a year barely about to go trade it in. Works amazing no problems and amazing response time. Just dropped it many times lol but works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problems at all the buttons are smooth the only downside the paddles could be a bit loud but works really great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for the price, I prefer wired anyways and the face plate that comes with it is pretty cool

    I would recommend this to a friend
  • Pros mentioned:
    Paddles

    Rated 1 out of 5 stars

    Steps backwards

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have held almost every controller for any system; and I can say without a doubt that the Pro Series 1 and 2 (especially the 2) were my favorite controllers I have ever owned. They were durable, heavy, great grip, and had the most comfortable paddles I’ve ever used. The Pro 3 is an abhorrent decrease in quality and basically did away with all the praise points I had for the Pro 2 all at a higher price point. Couldn’t be more disappointed with this product. I intend on returning it in favor of another Pro 2

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hi, Thank you for bringing this to our attention. At PowerA, we take pride in ensuring a seamless experience with our products. We view this feedback as an opportunity to improve and provide high-quality products. We appreciate your input. If you have further questions, please submit a ticket at https://www.powera.com/support/submit-case-request/ powera-alpine

  • Rated 5 out of 5 stars

    Great controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son..He loves it..i love that it doesn't require batteries.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing controller... if you only wanna use it for a week if not then its horrible this purchase was so abysmal that I MADE AN ACCOUNT just to review this piece of absolute trailer trash. The wire is weaker than a KFC straw and breaks after one drop

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hello, We apologize that our service did not satisfy your expectations. Please know that we do our best to ensure that our customers have a great experience with our products, and we make sure that each of our products goes through several quality-check procedures. Feel free to submit a ticket at
      https://www.powera.com/support/submit-case-request/ if you have further clarification. powera-alpine

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