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Customer Ratings & Reviews

$29.99
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Comp. Value: $31.99

Customer reviews

Rating 4.5 out of 5 stars with 605 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the Wired Controller for Xbox Series X|S for its overall performance, affordable price, and generous cable length. Many users find the controller lightweight and comfortable, with responsive buttons and easy connectivity. However, some customers have reported issues with stick drift and lag, while a few others found the size unsuitable or experienced problems with the D-pad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 605 reviews
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bumper stopped working after a few weeks. It was an OK controller before that for the price.

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Thank you for taking the time in leaving a review. We're sorry to hear about it. Please know that PowerA always aims to provide you with a great gaming experience with our products. You can file a warranty claim on our support page https://www.powera.com/support/submit-case-request/ and we'll be glad to help you further. Stay safe! powera-alpine

  • Rated 1 out of 5 stars

    Controller for Xbox Series X|S - Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd one this year I brought . Cheapest put together Xbox controller u can buy everything on it is horrible. Buy these controllers if u wanna throw your money away plastic Lego controller

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hi! We’re so sorry that your experience did not match your expectations. Please know that we do our best to ensure that our customers have a great experience with our products, and we make sure that each of our products goes through several quality-check procedures. If you haven't done so yet, you may reach out to BestBuy for a replacement under warranty if you're still within the return period. Otherwise, please submit a ticket at https://www.powera.com/support/submit-case-request/ for further assistance. Thank you! powera-alpine

  • Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is kinda messed up with the headphone jack

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fair for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These could be better, but for the price you pay. You get not great but not bad products.

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Thank you for bringing this to our attention. At PowerA, we take pride in ensuring a seamless experience with our products. We view this feedback as an opportunity to improve and provide high-quality products. We appreciate your input. powera-alpine

  • Rated 1 out of 5 stars

    Better off buying Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the last controller I bought from this company. Took over a year for that one to break but this one was trash right out of the box. It kept disconnecting from my pc every 2 seconds and the few seconds it would link it didnt recognize most of the buttons. I ended up going back to using my ps4 controller. I would stay away from this brand and honestly even the xbox ones too since they all end up having the infamous stick drift in my experience.

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hi CosmikDebris, Thank you for bringing this to our attention. This is not the PowerA experience we want you to have. If you still have your controller, we would like to check it and see if there's an available troubleshooting to rectify this issue. Please submit a ticket to https://www.powera.com/support/submit-case-request/ to be further assisted. powera-alpine

  • Rated 1 out of 5 stars

    Stopped working after 2 months!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller just stopped working after purchasing in January 2025 ( date of review March 2025). I used it with my Xbox Series S plugged into the front USB port. Very disappointed in this product. I will never purchase from this company again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won’t last you very long plus very cheaply made be aware and only buy as a back up. Be ready to use your warranty. I’m in the process let’s see if it works. My d-pad stop working corretly and my a button very loose I play MLB the Show 24 and had it for 1 month before issues.

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hi Luis, Thank you for bringing this to our attention. Here at PowerA, it is our responsibility to provide a seamless experience with our products. We would like to gather more information about this issue you are having so that we can find a way to resolve it. Please submit a ticket at
      https://www.powera.com/support/submit-case-request/
      to be further assisted. powera-alpine

  • Rated 1 out of 5 stars

    Cheap. L trigger stopped working less than a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller didn't even last a month. The L trigger stopped working. A piece broke off. Cheap product. Not worth it if can't even last a month.

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Thank you for letting us know about this. We would like the opportunity to investigate your feedback further. Please reach out to our support at https://www.powera.com/support/submit-case-request/. We’ll work with you to resolve any issues as quickly as possible. powera-alpine

  • Rated 1 out of 5 stars

    This will break in days its made of trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst controller i ever owned seem its from best buy because they only sell trash. They and became a horrible store over the year's i stop going for a reason

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from this cheap controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joystick loses stability after less than a month of use. I went through two of these controllers now and wasted money. It’s better to invest in a higher quality controller, you’ll save money unlike me.

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hi Matt, Thank you for bringing this to our attention. Here at PowerA, it is our responsibility to provide a seamless experience with our products. We would like to gather more information about this issue you are having so that we can find a way to resolve it. Please submit a ticket at https://www.powera.com/support/submit-case-request/ to be further assisted. powera-alpine

  • Rated 1 out of 5 stars

    broken

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the left trigger brone after one drop off the bed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh…..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made. Got it as a wired pc controller but buttons are so fragile I’m scared to use it and forgot to return it.

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hi Rich! Thanks for taking the time to bring this to our attention. Please know that we do our best to ensure that our customers have a great experience with our products. If you haven't done so yet, you may reach out to Best Buy for a replacement under warranty if you're still within the return period. Otherwise, feel free to submit a ticket at https://www.powera.com/support/submit-case-request/. We'll be more than happy to assist you. powera-alpine

  • Rated 2 out of 5 stars

    No for mac m1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend it if it is for a Mac M1, since in my case it was not compatible

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hello, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We will forward this feedback to our internal team for review powera-alpine

  • Rated 1 out of 5 stars

    Bad controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE LT after 1 weeks and half stop working don’t buy this controller never is cheap but so bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not an avid gamer, but play occasionally. Even with my limited use, the left toggle broke. This didn’t last that long

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t like

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke don’t like only had it two weeks very disappointed if I’m being honest

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hi Clarence! Thank you for letting us know about this. Your feedback helps us do better. We would like the opportunity to investigate your feedback further. Please reach out to our support at https://www.powera.com/support/submit-case-request/. We’ll work with you to resolve any issues as quickly as possible. powera-alpine

  • Pros mentioned:
    Connectivity, Cord length

    Rated 5 out of 5 stars

    Great buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG! Was having so much problems with the xbox controllers headset chat cutting out. New xbox controller and headset did not fix problem. This wired controller did at half the cost. Much better usb-c connection and 10ft cord. Now I can play and communicate with team. Buttons feel robust. Just got it and played one halo game. Very good so far and I would recommend this controller!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a week when the headphone port crumbled to pieces and no longer works

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best from power A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old hardware style and flimsy build. Would recommended power A Fusion controller.

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hi. We do appreciate your feedback and time in this review. Please know that PowerA always aims to provide you with a great gaming experience with our products. In case you encounter issue or you need help, don't hesitate to reach us at https://www.powera.com/support/. Stay safe! powera-alpine

  • Rated 1 out of 5 stars

    The controller wouldn't turn on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it's the controller or Best Buy but mine never even worked once.

    No, I would not recommend this to a friend