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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 41 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers commend the Wireless Controller for Xbox Series X|S for its top-notch overall performance and cool design. However, some customers have noted that the joysticks are too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 41 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and the design appeals to my inner nerd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller on Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is really nice. The controller charge last a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old loves it especially since he loves Fortnite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tough and useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it!! the buttons are programable and over all it works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fortnite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his controller. Very unique design. He loves fortnite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and the additional buttons make it easily useable and customizable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feals cheap and back buttons are in accidental press area

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super !! My son like and me ! Nice design is for Christmas present

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very satisfied great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and price I would recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use a flashlight to get the glow in dark but pretty normal for glow in dark. Its a pretty cool remote

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great design, poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap quality. My son wanted it for his birthday so he spent all of his birthday money on it. He played with it for one day and the joystick broke. We have already tossed the box so I don’t think we can take it back. Save your money.

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hi Thank you for bringing this to our attention. Here at PowerA, it is our responsibility to provide a seamless experience with our products. We would like to gather more information about this issue you are having so that we can find a way to resolve it. Please submit a ticket at
      https://www.powera.com/support/submit-case-request/
      to be further assisted. powera-alpine

  • Rated 3 out of 5 stars

    Kristen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good experience item was refurbished and not mentioned

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hi! We're sorry to hear about the refurbished item you got. We strongly suggest for you to coordinate with store you brought this controller from so they can further assist you. powera-alpine

  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son can only use one had and this remote has made it easy for him to play again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This has hall effect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drifts don’t in es! Which is insane because it’s supposed to be a hall effect controller!

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hi! We apologize for the issue you are having. You may find the calibration stepsfor your controller through the Gamer HQ App (For Xbox). If the issue persists after the calibration, please reach out to us by submitting a ticket on https://www.powera.com/support/submit-case-request/
      Thank you! powera-alpine

  • Rated 5 out of 5 stars

    Fortnite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for Fortnite gamers, great feel and couple of buttons personalized for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this controller for barely a week and it stopped working. I tried connecting over and over and the controller didn't want to connect. I tried resetting and reconnecting to xbox but no use. Return was easy and simple.

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that the controller stopped working after such a short time and that reconnecting it to your Xbox did not resolve the issue. We understand how frustrating that can be.

      We’re glad to hear the return process was easy and straightforward. Your feedback about the connection issue has been noted and will be shared with our team to help improve product reliability. Thank you for taking the time to let us know. powera-alpine

  • Rated 1 out of 5 stars

    Connecting issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy a controller made by Xbox this one works but the communication between the controller and Xbox sucks

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Thank you for your feedback. We’re glad the controller works, but we’re sorry to hear about the communication issues you’ve experienced. We recommend ensuring your controller’s firmware is up to date and checking for any wireless interference. If problems continue, please reach out to PowerA support for further assistance. powera-alpine

  • Rated 1 out of 5 stars

    Looks awesome but sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pain in the butt to deal with would not buy again.

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Your feedback is valuable, and we’ll make sure it’s passed along so improvements can be considered for future products. powera-alpine

  • Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels and looks cheap, the trigger locks are bad quality, and the joysticks are too sensitive to touch. Honestly, controllers with slight stick drift are better than this one. I do not recommend!

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hi ThomasP, Thank you for bringing this to our attention. Here at PowerA, it is our responsibility to provide a seamless experience with our products. We would like to gather more information about this issue you are having so that we can find a way to resolve it. Please submit a ticket at
      https://www.powera.com/support/submit-case-request/
      to be further assisted. powera-alpine

  • Rated 1 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller isn't worth the money that I spent.

    No, I would not recommend this to a friend
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