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Customer reviews

Rating 3.5 out of 5 stars with 6 reviews

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Customers are saying

Customers have good things to say about the XP-ULTRA Wireless Controller for Xbox Series X|S. However, some users experienced issues with connectivity, reporting instances of the controller unexpectedly disconnecting from the console. These connection problems were a recurring concern among some customers. Further improvements to the controller's wireless stability are suggested.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 5 out of 5 stars

    Very good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is everything i expected. Great size (pause) (if you prefer smaller controllers) and great battery life. All buttons and parts of the controller feel like high quality materials. Only thing was the controller cutting off randomly but that was easily fixed with charging.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great idea, poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has too many issues. Constant disconnection from the XBOX, the buttons on the back do not consistently work, and overall it just feels clunky. Even if there was a price drop i wouldn't consider it because to be blunt it just doesn't work.

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hello, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We can definitely check your controller and validate a warranty replacement. Feel free to submit a ticket at https://www.powera.com/support/submit-case-request/. powera-alpine

  • Rated 1 out of 5 stars

    Overpriced

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky and awkward to hold, especially if you have small hands, which I do. Take off the attachment and it's too small, but somewhat easier to hold. Comes with a bracket to hold your phone while attached to the controller, but I've only found one game that I can use it on mobile. I bought this to use with my ROG Ally, but I apparently need drivers that PowerA doesn't provide and their instructions are a joke. I can't use this controller on my PC either for the same reason. I'm able to connect wirelessly to my XBox, but connection is unstable. Nothing like getting, "please connect a controller" when you're in the middle of battling someone. Connecting to my phone was fine as long as I only want to play Fortnite or remote play my xbox, which is ironic since it constantly disconnects when connected to my xbox. This controller isn't worth $100. Save yourself the headache and just get yourself the Xbox Elite Series 2.

    No, I would not recommend this to a friend
    • Brand response from PowerA Team
      Posted .

      Hi Victoria68, We apologize if our product did not meet your expectations. Please be aware that this product is designed to work with Xbox Series X|S, Xbox One, Windows 10/11, and Android Mobile. Since you are using an ROG Ally, a compatible driver is necessary, and unfortunately, we do not produce one at this time.

      For PC connections, if you are using a Windows PC and still experiencing issues, we highly recommend reaching out to our Customer Service Team for further assistance. You can submit a ticket at https://www.powera.com/support/submit-case-request/ powera-alpine

  • Rated 3 out of 5 stars

    Missing parts and packaging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller looks great but was missing the charging cord. Excellent condition says it has all parts and packaging. It was also missing the cover for the box that it came in. It also doesn't have a replaceable battery so if it goes bad you thow the Controller away. I am going to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing feeling in your hands. I love to use this controller. Than using original xbox controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome versatile controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mobile and console controller, great for phone or series x

    I would recommend this to a friend
  • Customer reviews from powera.com

    User rating, 4.8 out of 5 stars with 35 reviews on powera.com.

    See all powera.com reviews
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