Customer Ratings & Reviews

My instore experience with the manager from the billing department was exceptionally good.

This agent mounted my phone protector on my phone. Did an excellent job.

I recently purchased a screen shield for my samsung 23 ultra. I had not had one for my phone yet and had already cracked one screen. I am very pleased with this product and would highly recommend this to all customers and installation was done very well by the staff.

I went to the store to pick up my online order and get a screen protector . While in line at Geek Squad for install, Gina , the manager , came up and asked if I needed help. When I told her what I needed , she didn't turn away but instead whisked me away . She took care of everything ! This is the best experience I've had at BB . It cost me nothing extra to have my requests honored. This is EXCELLENT customer service: above & beyond. Thank you GINA!

The guy was quick & efficient. Much faster than I could have been

Very pleased with the service. Very kind and did a perfect job.

The agents were able to install my glass screen protector with ease. Great customer service!

Sunsing was my customer rep at the manchester nh store he was very helpful

Colton was quick, knowledgeable and very kind. Took his business card and look forward to having him help us in the future!

I cannot say enough about the team that set up my new phone from my very old phone, and how they handled several difficult customers during the process.

Screen protector was installed to my phone in no time at all...and free because of my Totaltech Membership!

Efficient, professional, Knowledgeable, patient and through.

The Squad went out of their way cleaning my embarassing dirty phone to replace the screen. Thanks for the extra tlc - you guys are the best

The Redding Store customer service is Great Aaron’s entire team is easy to deal with

They installed our screen protectors, much easier and much better than I could do myself definitely worth the money to have a professional do it.

They put on my screensaver did a good job very good customer service.

Installed the screen protector quickly and efficiently and successfully

The young men were professional. The service was quick to put on my screen protector.

I appreciate Geek Squad's expert application of a difficult to apply screen saver.

I love that the screen protector install was able to happen with professionals, because I personally would stress out having to do it and not make any mistakes. Very happy with the quick, professional service.