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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 3.8 out of 5 stars with 87 reviews

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  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

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71%would recommend to a friend

Customers are saying

Customers have good things to say about the Premium Appliance Install (2 Units). Specifically, customers are pleased with the installation quality. One customer mentioned that the installation went very smoothly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 87 reviews
  • Rated 5 out of 5 stars

    Oven installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, timely, clean work and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Team

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Installation team was first rate. They were efficient, careful and informative. Our sales representative said they were chosen because of their reputation and past experience and I certainly agree. They were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dacor Built-In Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. They protected everything without any damage to the fridge or cabinets. They were very quick and courteous. My only issue was that the installation was one day later than what was originally communicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Sub Zero fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took their time and a did a great job. Very respectful of our house and our new appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Appliance Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub Contracted West Coast Appliance Installers were top notch installing the Thermador refrigerator door panels. This fridge is one of the most difficult to install and they had everything lined up, flush and with equal spacing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installed a broken appliance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Certified Installation" was a joke. Installed the appliance and didn't even check all the buttons to make sure it worked. Discovered later that night that half the buttons on my Wolf Speed Oven don't work. It's been over a month and I still can't get it fixed/replaced. Can't get anyone to return a call, can't get anyone on the phone. Beyond disgusted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Built in frig install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew installed built in frig quickly and professionally. Moved old frig as requested. get no better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice installation experience

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation service is perfect and very professional. Team crew members are super nice and kind and helpful. Will definitely consider Bestbuy for future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item isn’t what it’s said to be. I should have gone with a different model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job of removing our old unit and installing the new one. We were shown that the unit was fully operational and several other features were explained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team did an amazing job, they knew exactly what they were dealing with as far as hi end appliances, very happy with the work they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium Appliance give an excellent job installing our new Wolf stove They removed the old stove and even needed to move the location of the electrical plug

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jen Air frig repair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service technician. He was prompt, efficient and finally got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend the Tech installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a good job with the installation. Very quick and neat job. Great instructions for proper use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job done professionally, on time very clean and respectful of the area of work , all good !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wolf Oven Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job installing our new oven. We are very happy with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered as promised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery time as per our heads up was as scheduled. They took away the old tv and dropped off the new one with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super home delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team that delivered the refridgerator were wonderful. they helped us greatly get a new unit for my father in law

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subzero installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - very professional. Would use in future for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job!!! The installers did an amazing job of perfectly installing my appliances. So thankful!

    I would recommend this to a friend
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