Customer Ratings & Reviews
- SKU:
- 6413690
Rating by feature
- Service
Rating 3.8 out of 5 stars
- Professionalism
Rating 4.0 out of 5 stars
- Expertise
Rating 4.0 out of 5 stars
Customers are saying
Customers have good things to say about the Premium Appliance Install (2 Units). Specifically, customers are pleased with the installation quality. One customer mentioned that the installation went very smoothly.
This summary was generated by AI based on customer reviews.
No more Best Buy for me!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven that you delivered is still not working! Repairman visited once and two weeks later it stopped working again .
No, I would not recommend this to a friendUnsatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called twice and no one ever showed up! It is pretty appalling to then get this survey.
No, I would not recommend this to a friendIt’s a mess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Miscommunication and no coordination between the sales department & the delivery
I would recommend this to a friendNO - GO !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.could not install. only easy install could be done. refused to do it. Had to return oven for credit.
No, I would not recommend this to a friendConfirm the Installation date.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was done very well. My problem was that the installation was scheduled for Dec 20th, but the installation company did not put the job on their schedule. I even took the day off so that I could be there for the installation. I finally called them and found out that I was not the schedule and they had to reschedule me for Dec 23rd, which cut into my Christmas shopping.
I would recommend this to a friendWolf CG365P/S
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cooktop was installed well and is functioning okay so far. However, it has a weird issue: whenever the drawer under the cooktop opens or closes, it affects the flame in the cooktop. When the flame is set to low, it can even go out! Have reached out to the installers who have so far been responsive. Hope this will be fixed soon. Will update this review when fixed.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .I am sorry to hear your new cooktop is not working correctly. You are certainly correct as that should not be happening. Please call 1-888-BESTBUY (1-888-237-8289) and speak with an agent who can assist you with getting this issue resolved. We are available 24/7/365 to assist you.
Sub-Zero installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were professional, keep the area clean, explained details about the product
I would recommend this to a friend