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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1394 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,394 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a complete job technically and informatively, and did not hurry me. Were on time. Very supportive showing me how to use features. Seemed enthusiastic about their work and the product and setting me up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth not having to install myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not cheap but well worth doing this and measuring it in myself. I was a bit disturbed though when Geek Squad informed me that The store didn’t charge for the soundbox to be installed but that they would do it anyway... That should be discussed internally, not with the customer. I was willing to pay just to get a complete install setup. Otherwise, no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team we had were the most efficient team I have ever seen. They were quick and pleasant. I would recommend the Geek Squad to anyone mounting a TV. If I could have done the mounting it would have taken forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Rush Perfection...Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 12-4 pm appointment, but the team asked if they could come earlier so they didn't have to rush...I'm glad they did! It took an extra couple of hours, but the result was well worth it...Can't rush perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed by the installation of our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were impressed with the professionalism and helpfulness of the Geek Squad in the installation of our new tv and sound bar. They took the time to explain features and ask questions as well. Thank you for a job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Ben came to deliver and set up our two new tv's and soundbar and did an amazing job! They were very professional and efficient and went above and beyond to make sure we were satisfied. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    difficult install with the mounting, but they did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were very professional and good. This was a very difficult install due to the placement in a tv unit, but they were excellent. I think they rushed a bit thru the final training and i cant operate everything well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV had to be installed and fitted in a specific spot and they spent time making sure the dimensions around the opening were equal. Pleased with there professional and technical ability. And they cleaned up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan out of OKC did an amazing job on my home theatre! He is the ultimate professional and doesn’t stop until everything is perfect. Give him a raise and promote him. He is an excellent ambassador for Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad mount my new 82" Samsung on the wall and replace/connect all new Denon AV, Sony Blueray and power conditioner to my existing speaker system and Directv. They did a great job. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job of mounting my tv above the fireplace over limestone. The TV's placement is perfect. Pricing is very reasonable with the discount i received from my total tech membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional and courteous name is Carlos. He was very knowledgeable on the product and installed a wall mount with the TV of 82" Beautifully and I have no complaints and will 100% use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys from Geek squad delivered my new TV and sound bar, hooked everything up, and left me with a number if I needed extra help. Couldn’t have been easier and I was happy with their attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was awesome! He was very professional and knowledgeable! Everything went smoothly and he wouldn’t leave until he knew everything was working correctly and all of our questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and professional installation. They were efficient, knowledgable and took care of everything. The gentleman made sure it worked, set up the time and information for the TV, and answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. The installers were neat and very careful inside the house. The installers were also very honest about some of my purchases and set-up options which I greatly appreciated. Overall great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alec, the tech that came to install everything in my house, knows exactly what he is doing.Also showed me everything i need to know re my TV.Everything was done with precision. What a wonderful experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom and his helper delivered and setup a 75-inch TV wall mounted which included carrying it to a second floor room. Very happy with the service. My only disappointment is that my extra components were out of stock and did not arrive until later and I was going to have to pay a second time to have them come back when my installation included multiple components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy installations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wonderful technicians installed our new 4K TV and hooked up our Apply TV, Bose system, and took the time to make sure we understood how to operate everything. Great service by knowledgeable techs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time i used Geek Squad to mount and setup my tv's and sound bars. Very nice respectful employees. I would surely use them again. In fact i told several people use them and they have with no complaints

    I would recommend this to a friend