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26 Cypress St
Williston, VT 05495
Open until 10 pm
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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.4 out of 5 stars with 280 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the cold water, easy-to-use bottom loading feature, and affordable price of the Bottom-Loading Bottled Water Dispenser. Many customers mentioned that the cold water is refreshing and the bottom loading feature makes it convenient to replace water bottles. Some customers also appreciate the temperature control feature that allows them to choose between hot and cold water. However, a few customers complained about the noise level and defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 280 reviews
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent water cooler hope it last long... Hope it doesn't break fast

    I would recommend this to a friend
  • Pros mentioned:
    Water temperature

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this it helps keep my water cold and convenient

    I would recommend this to a friend
    • Brand response from PrimoWaterCustomerService
      Posted .

      Thank you for the kind words! We are so glad you are happy with your new Primo dispenser. It means a lot to us to hear from customers, like yourself!

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built. The straw connects easily to the bottle. Best design I have seen yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great and easy to set up i like this product Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and fits well in most spaces. Does it's job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great and easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I like its easy to use I will recommend to everyone

    I would recommend this to a friend
    • Brand response from PrimoWaterCustomerService
      Posted .

      We are happy to hear about your good experience! Thanks for sharing :)

  • Pros mentioned:
    Water temperature

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Works great, water is cold. Hot water works when needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great water dispenser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great water dispenser. Easy to load bottled water.

    I would recommend this to a friend
    • Brand response from PrimoWaterCustomerService
      Posted .

      Thank you for watering us with love!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great dispenser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super easy to switch out bottles and it was very simple to set up the dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Water temperature

    Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good as it is supposed to.Faster hot and cool for office.

    I would recommend this to a friend
  • Pros mentioned:
    Water temperature

    Rated 5 out of 5 stars

    Good water dispenser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bottom load design. 3 choices of water: hot, cold, and room Temp.

    I would recommend this to a friend
  • Pros mentioned:
    Water temperature

    Rated 5 out of 5 stars

    I loved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water flow perfect hot cold ando don't need to carry the big 5 gallons botle

    I would recommend this to a friend
  • Pros mentioned:
    Water temperature
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do not purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this water dispenser back in March of 2016 and this morning it is already not working. My cousin had the same problem with hers. If you ask me this is not a good brand. Before it broke if worked just fine, water would cool down and hot water would be very hot. In other words it is a good dispenser until it breaks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bottom feeder don't have to lift the heavy bottles any more ! Yay !

    I would recommend this to a friend
  • Pros mentioned:
    Water temperature

    Rated 5 out of 5 stars

    It a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product, the way it dispense water it nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house is on a well and does not have a filtration system. This unit provides a very easy to install and use option. The easier to use, the more water I find myself drinking. Guests have also found it very easy to use. Plus the bottom load option makes the unit blend in much better in the kitchen and looks much less like the "work water cooler".

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good to recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After few months of use, it generates some noise when you put the bottle in. when it tries to load the water from the bottle to the reservoir. However dispensing functionality works still great.

    I would recommend this to a friend
    • Brand response from PrimoWaterCustomerService
      Posted .

      Good Morning,

      Thank you for reaching out. I’d love to help you with this. Usually, when this occurs, it is because of the way the hose lays on the bottle. Dispense water, so it begins to pump, and then stop dispensing and open the door. You can usually see the hose vibrating against the bottle. Just reposition the probe, and that typically fixes it.

      If it does not fix it, please contact us back at (844) 237-7466 or email us at [email protected], our Customer Care Agents are available Monday through Friday 8:00 a.m. – 9:00 p.m. EST and Saturday 9:00 a.m. – 6:00 p.m. EST. Please have the serial number and model number handy when you call. It is on the back of the machine.

      If you decide to e-mail instead of call, please fill out the information below

      Picture of the back of the unit:
      Full Name: 
      Phone number:
      Shipping address:
      Model number: 
      Serial Number (10 digits on a white sticker on back of unit): 
      What brand of water do you drink?: 
      Is this your first dispenser purchase (any brand), what made you decide to purchase a dispenser if this is your first?

      Best Regards,

      José R.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome for the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly and easy to change out. No mess.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great. I like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, nice aesthetics , good price, easy use.

    I would recommend this to a friend
  • Pros mentioned:
    Water temperature

    Rated 5 out of 5 stars

    Great water dispenser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awsome i love it hot water is SUPER hot

    I would recommend this to a friend
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