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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.4 out of 5 stars with 280 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the cold water, easy-to-use bottom loading feature, and affordable price of the Bottom-Loading Bottled Water Dispenser. Many customers mentioned that the cold water is refreshing and the bottom loading feature makes it convenient to replace water bottles. Some customers also appreciate the temperature control feature that allows them to choose between hot and cold water. However, a few customers complained about the noise level and defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 280 reviews
  • Pros mentioned:
    Water temperature

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product works well at any warer temp needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This product is quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load bottom loading No more top loading for me

    I would recommend this to a friend
  • Pros mentioned:
    Water temperature

    Rated 5 out of 5 stars

    Easy to load bottles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is quite and hot and cold water work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this water cooler easy to change water and looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Hides the tank. Easy to use and change out bottles

    I would recommend this to a friend
  • Pros mentioned:
    Water temperature

    Rated 5 out of 5 stars

    Great water dispenser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hot and cold water with a touch of a button. Excellent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investments EVER. Say goodbye to buying water bottles by the case! I have a water refill station right around the corner from my home and it only takes $1.50 for 5 gallons. Love it!

    I would recommend this to a friend
    • Brand response from PrimoWaterCustomerService
      Posted .

      Thank you for taking the time to provide us with your review. It means a lot to us to hear from customers, like yourself.

  • Pros mentioned:
    Water temperature

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT EASY TO LOAD AND WITH WATER IS STAY COLD!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems since purchase, works great and looks good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very convinient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more carrying heavy bottles, no more spilling too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dispenser for home environments

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dispenser for my apartment. Including myself, this dispenser is shared between 4 people. 5 gallon water bottles are much cheaper long term, and the extra fridge space we gained from not having so many jugs inside is really nice!

    I would recommend this to a friend
    • Brand response from PrimoWaterCustomerService
      Posted .

      Thank you for taking the time to share your positive experience with us and for your loyalty to the Primo brand.

  • Pros mentioned:
    Water temperature

    Rated 3 out of 5 stars

    Water dispenser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good water dispenser, would be great if they add kids lock, it does have one for hot water, but cold and warm doesn't.. so kids (specially toddlers) waste a lot of water when a grown is not around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great water dispenser for hot and cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this water dispenser as you don’t have to lift high and get scared of getting hurt on your back it’s just load at the bottom. At the past we have to heat water every time but now it’s so much more easier when you drink so much of warm water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second style water cooler that I have purchased in the last year. I like this item and style much better than the other one I purchased. It work well and with the water bottle stored inside the cooler it is much easier to keep clean in our dusty environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop straining yourself just to refill water!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents so that they would no longer need to lift a heavy jug to refill. It's super easy to refill and it gives you an indicator when the jug is low as well!

    I would recommend this to a friend
    • Brand response from PrimoWaterCustomerService
      Posted .

      Thank you for the gushing support. It's customers like you that make us love what we do! We are very glad to hear that you are enjoying your Primo water dispenser. Best Regards, José R.

  • Rated 5 out of 5 stars

    Great water dispenser for the cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has alleviated having to fill our brita water filter 3 times a day and waiting for the water to cool down. Over all im very satisfied. Easy to use, sleek look and ice cold or hot water.

    I would recommend this to a friend
    • Brand response from PrimoWaterCustomerService
      Posted .

      Thank you for taking the time to share your positive experience with us, but as well for your loyalty to the Primo brand.

  • Rated 4 out of 5 stars

    Great water dispenser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given 5 stars but the water tap which attaches to the jug is off center, therefore you must remove the plastic top to primo jugs rendering them unfillable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite happy with this product, it works well and it looks nice. Keep in mind that at the beginning the water tastes like plastic as it is new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent H2O machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with my new water cooler. I got tired of having to flip the 5 gallon bottle on old school traditional style cooler dispenser & splashing water everywhere. This is genius!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's actually great for the cost. I had it price matched with Walmart and Best Buy graciously matched it. it drips like 2-3 drops then it stops. I guess that's normal.

    I would recommend this to a friend
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