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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13640 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 13,640 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clean up easily taken away

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy. Recommend this service as installer boxed everything up and hauled away. No hassle no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great employees.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and careful. The transition was a smooth one. The gentleman were kind and professional. A job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting rid of an old/broken dryer is a pain. The is isn't.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrig removal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew carefully installed new refrigerator and promptly removed old refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came to deliver new tv and take away our old. They were nice and helpful. Worked quickly and took away old tv. Worth the price to have them take care of old tv for us

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues! They did what they said they would. Pleasant, polite and on time. I couldn't ask for anything else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than pleased with this service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I ordered our new refrigerator, I requested delivery and haul-away of our old refrigerator. Delivery crew were prompt and efficient. I don't think it took them more than 15 minutes to removed the old unit, even waited while we clean the floor beneath it, and brought in the new unit. More than pleased with this service.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient didn't have to touch a thing or drive to a recycle center or dump... Highly recommended for old appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient. Even wore booties in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention

    Rated 5 out of 5 stars

    Relief at the Removal of an "Antique"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hauling away a 20 year old projection TV was both a relief and a bargain. And it was removed without scuffing the floor or doorway!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ordered a TV from Samsung, and I'm impressed with their delivery service. The TV arrived promptly and was well-packaged to ensure its safety. The delivery personnel were courteous and professional, making the process hassle-free. I appreciate Samsung's commitment to delivering their products in a timely and efficient manner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hauled Away Old Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician easily hauled the old electric dryer away. No fuss, no muss.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast snd eady haul away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away was very quick and easy. No problems at all. Everything was completed in about ten minutes or less

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-man team who installed our new washer and hauled away our old one did an excellent job. They were friendly, quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time very quick very informative In and out in minute

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work moving my old item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that move our old refrigerator to another spot in our home was very professional and careful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They were in and out in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not having to go to the dump? What is not to like?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty simple to compliment this service. Was included with my total tech membership I had at the time so it was "free". If you have to pay for it well the value depends on the item you are having removed. One issue for me they removed my instructions for my microwave/convection oven. I would have like to have had those for physical reference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He hauled my item out without any issues very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Decision

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so thankful to have chosen the option to have our old refrigerator hauled off by the delivery guys. We actually contemplated doing it all oursleves as we used to do when we were a little younger;) There is no point to doing all that work and no true benefit to doing it ourselves. Deciding to have it all taken care of by people other than ourselves was an Awesome Decision!! And we highly recommend others to do the same as they are able!

    I would recommend this to a friend