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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 226 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers appreciate the quality and ease of use of the Carbon EL Elliptical, citing its smooth operation and straightforward assembly as key positives. However, some users experienced issues with the machine's stability and noise levels during workouts, while others found the assembly process time-consuming and the resistance levels challenging to adjust. The incline feature and iFit integration were also highlighted as positive aspects by some users. A few customers also noted the machine's size and weight as factors to consider.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 226 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Exercise heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Cardio work out machine. Also quality on this machine is top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, works well. Appropriate for a beginner.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good functions,quality. Easy installation and Bluetooth configuration

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 5 out of 5 stars

    Good for home use . Less noise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one for home use . Very heavy to assemble. Approx 2 hours to assemble..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Was able to bypass the activation. My husband built in about 2 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Would reccomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased , seems very sturdy and quiet . Nice display but a little confusing at first ,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this it was delivered. January 2022 now it's January 2023 and the consul is longer connecting to the internet and they're telling me that I have to pay $300 and something dollars to get a new consul I feel like I've been robbed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact size and smooth quieter sound makes it a perfect home workout!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t find a better elliptical for the pricing!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly in the machine was so much easier than previous pieces we have purchased before. It had all of the aspects I was looking for in an elliptical including great resistance settings that really push me for a better workout. Definitely one of my favorite gym purchases made so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Eliptical but broken/missing part

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came broken, eliptical works but have one broken part which and it is cosmetic only. Also one missing part. BestBuy is good but this is ProForm's fault. I tried contacting them but no response. I hope they replace the broken part and give me one of the missing part.

    I would recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Syed,

      we are sorry you were missing a part when your elliptical arrived and had a broken part, we understand how frustrating this can be. Know that we guarantee a fully working machine upon arrival. Can you tell us more about how you were trying to contact us?

      We want to get your elliptical fully up and running. Please contact us directly at: [email protected] so we can quickly send you your missing and damaged parts.

      Thanks! - ICON Health & Fitness

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality! Quiet and smooth machine. Not too hard to put together for 2 people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Gem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Even my teens love it! Easy to assemble!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Perfect choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product, perfect choice for home fitness

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Definitely worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Good quality for home gym. A lot nicer than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good choice elliptical

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple but effective elliptical at a great price. We use it everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. Wasn't too bad to put togwther took about an 1 hour.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    lasted 3 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bad weld caused the standoff to fracture where the casting failed, causing a 5 inch long fracture starting at the portal for the electronics to go through. Replacement part costs $150 on sale, but why should I replace it if I'm going to break it again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Elliptical

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good,easy to assemble,easy to use,value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger than expected. Good quality and happy to have made purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Elliptical squeaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well enough, but it’s so squeaky. I ordered high rated elliptical oil to see if it would help, but it’s still insanely squeaky. I’ve only had it a month.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Mel4

      We are happy that you are using your new elliptical; however, we want to help with that squeaky sound you are hearing.

      We will need to get some information from you to troubleshoot the machine and find solutions.

      For the best experience, please contact us at [email protected] with Case ID # 1-R102523 in your subject line. In addition, please include your order number, model number, and any other information about your purchase in the email so we can find your account details as quickly as possible.

      Thanks - ProForm IconHealthandFitness

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