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Customer Ratings & Reviews

Your price for this item is $700.99
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Customer reviews

Rating 3.9 out of 5 stars with 96 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers consistently note the Carbon HIIT H7's sturdy build and excellent workout quality, with many praising its compact size and relatively easy assembly. However, a significant number of users report experiencing considerable noise issues. Some also mention challenges with the software's functionality and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 96 reviews
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! I have always been a fan of the old steppers, but this one is smoother, in addition to working your legs it works your arms, and it’s quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Workout quality

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing workouts. The machine is closer toa stairstepper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great workout

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great workout programs to exercise to. I love the calories I am burning and enjoy the ease of use. Only wish bluetooth would work with the speakers

    I would recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      See page 25 of the users manual to connect your Bluetooth device to the speakers. Good luck to you on reaching your fitness goals! Need a manual? visit www.iconservice.com

  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    Meh….

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible squeaking noise since I first purchased it and now it won’t connect to the wiFi.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Home Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for home use. My husband put it together in couple of hours. It is quiet and doesn’t take up much space. I’m very pleased with this purchase. So far so good.

    I would recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Thanks for your review. Good luck to you in reaching your fitness goals!

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Pro form

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment, love that is very compact and can fit in a tight space.

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Proform

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality built and Geek Squad did a great job setting up everything. It’s definitely worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the various tours I can take with the software. The machine is a much smaller footprint than my old elliptical. I'm glad I made the purchase.

    I would recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Thanks for your comments and review. Good luck to you in reaching your fitness goals!

  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Great Stair Climber/Elliptical!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone else said, this thing is smoothly kicking my butt, I love it, would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! I habe been using it for 3 weeks wothout problems.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good home gym

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for home gym, good size and efficient to work out at home since lock down at home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Too bad it was not cheaper. I wish I waited until Black Friday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hitt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great workout. Screen touch is a little hard.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to put together, not as big I taught it was is perfect for me can't complain.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    DON'T BUY IT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine since its advertise so attractive. After more than a year, the screen is broken (keep blinking but never turn on). They said the screen is broken and sent me new one. I installed it, and it keep blinking again. Called the company, they say will send out technician but they charge 173 with tax. I did the math, if it keep having issues I will have to pay more than what it cost to fix it. I highly recommend do not buy this machine since its software is very bad and slow. Save the money to pay for the Gym. BAD product to have. No wonder it was on Sale 30% off :-)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    ProForm Eliptical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm happy. Not noise. Excellent. Easy to move around the room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy, well made exercise machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Intensity workout in a small footprint, could use more free programs

    I would recommend this to a friend
  • Pros mentioned:
    Assembly

    Rated 1 out of 5 stars

    STAY AWAY! Awful quality.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a piece of garbage. I was willing to spend a premium to get a reliable exercise machine, but I just end up disappointed. Delivery and assembly wasn't bad. Assuming you're handy with tools you can assemble it in an hour or two. The real issue came when attempting to actually use it! On any surface, in any room, it will shake and rock like it's going to fall apart. I'm not even overweight! I've adjusted the feet on the bottom, moved it to different rooms, ensured the floor is level. Nothing makes this machine stable. Even after checking all of the bolts and screws ensuring they are as tight as possible. It seems like it's just awful tolerances on the parts used. Will be returning and would not recommend.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      PhillyLocal

      We are saddened to hear that you may have returned this unit before we had the opportunity to assist you.

      Please keep in mind that we are here to help our members. We can help troubleshoot the equipment and solve issues to prevent returns in these situations.

      If you have not returned the machine and would like help, please email us at [email protected] referencing Case ID #1-R102045 in the email's subject line.

      Thanks! - ProForm IconHealthandFitness

  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for this equipment. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performing Proforma

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. I use it 4/5 times a week. Love the options and the variety of workouts available via iFit. The only drawback is the screen is extremely small which makes reading and screen touch very difficult.

    I would recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Thanks for your comments and review. Good luck to you in reaching your fitness goals!

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