Customer Ratings & Reviews
- Model:
- PFEL09920
- SKU:
- 6402189
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers consistently note the Carbon HIIT H7's sturdy build and excellent workout quality, with many praising its compact size and relatively easy assembly. However, a significant number of users report experiencing considerable noise issues. Some also mention challenges with the software's functionality and user-friendliness.
This summary was generated by AI based on customer reviews.
AWESOME
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, Lots of features. I would definietly purchase again
I would recommend this to a friendGood but noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good Elliptical but it makes squeaky sounds after using a couple of times
I would recommend this to a friend- Pros mentioned:Workout quality
Workout machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so much, exactly what I expected. It works great
I would recommend this to a friend Quality product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice elliptical machine provides a good workout with a smaller footprint.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to use it without seeing anything just my progress
I would recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Nevershow
We’re glad you like this equipment. Have you figured out manual mode to track progress? Email us at [email protected] if you need further assistance.
Thanks - ProForm
Proform
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery on time box was destroyed lots of parts but easy to put together
I would recommend this to a friendProform Carbon 7
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how this machine gives you a good leg workout. Even though you are working other parts of your body too. You start to feel your workout while doing the warmup exercises and with the exercises itself.
I would recommend this to a friendAmazing!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Easy to setup, but I did need a second person for a few steps. I don’t know that I like the ifit app, but I will say I love the machine! If you aren’t fond of standard ellipticals like me, this is a dream. Low impact, but combines elliptical Movements to a stair stepper gait.
I would recommend this to a friend- Cons mentioned:Noise
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are having Proform come out to fix things already with the machine due to metal shavings found on the inside and clunking noises. Used it all of six minutes.
No, I would not recommend this to a friendBrand response from Icon Fitness Product Expert
Posted .BW37420
Sorry to hear about the metal shavings and clunking noises happening in this elliptical unit. We would like to do everything we can to ensure that your machine is working at its optimum capacity for your workouts.
Please contact us directly at [email protected] with the case #1-R101304 for us to look into the status of this technician and offer any other solutions we can.
Thanks -ProForm
Absolutely amazing machine. Cheapest price as well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is awesome, very well made, and with a free year of training to go with. And best buy had the lowest price by almost $400
I would recommend this to a friendBrand response from Icon Fitness Product Expert
Posted .Thanks for your review. I'm glad you are enjoying it. Good luck to you on reaching your fitness goals!
Way better than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their elliptical has been life changing, especially with the included 1 year iFIT subscription also educating along the way with shedding weight.
I would recommend this to a friend- Cons mentioned:Noise
Pro form elliptical
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The equipment makes noise Snd didn’t even use. It was only set up and trying to figure out whether to return or waste money to repair as it may be simple repair but why should I have to repair $1000+ item
No, I would not recommend this to a friendBrand response from Icon Fitness Product Expert
Posted .lexi
We are sorry your elliptical makes more noise than you expected. Can you give us more information about the noise and where it is coming from on your machine?
We want you to be completely satisfied. Please contact us at: [email protected] with the case ID number: 131463, so we can look more into this problem and help you fix your machine.
Thanks! - ICON Health & Fitness
Fitness 101
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid construction. Definitely not a beginners item so you have to work your way up in terms of time on machine. One year of iFit included.
I would recommend this to a friendProform Hiit H7
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Easy to set up. Glad i didn't spend $200 to have the geek squad set it up. Would definitely recommend this.
I would recommend this to a friendHorrible service. Very unprofessional
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible service at best buy. Machine making noise after a few uses, I purchased 5 year warranty through best buy. First appt scheduled for technician to come out and service machine waited around all day nobody called or showed up, I called best buy after waiting on hold for 1 hour, new appt scheduled for second date. Now again second time nobody has showed up or had decency to call. Waiting for an answer again from bestbuy I have been on the phone over an hour with no solution. I WILL NEVER BUY EQUIPMENT FROM BESTBUY AGAIN. YOI SPEND HUNDREDS ON A WARRANTY AND CAN NOT EVEN USE IT.
No, I would not recommend this to a friendBrand response from Icon Fitness Product Expert
Posted .Jessica
Our apologies, the service you received from the retailer, was not satisfactory. Please contact them directly with your concerns, as this platform is intended for product assessment only.
We are sorry that the machine is making noise and want to help with our manufacturer's warranty (10-Year Frame, 2-Year Parts, 1-Year Labor) to make the needed repairs.
We hope you will contact us with your Case ID (1-R101587) at [email protected] to provide you with our best treatment.
Thanks! - ProForm
Love it!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing service and price. also no shipping charge was the best...even the manufacturer bills you for shipping.
I would recommend this to a friendNot able to use with ifit hard for beginner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hope it can be used without ifit. Still have to play with it to figure out how to use without ifit.
No, I would not recommend this to a friendBrand response from Icon Fitness Product Expert
Posted .Please see the instructions in your manual and or visit www.ifit.com for more information about iFIT.
Great work out machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, very pleased with purchase, good high quality product.
I would recommend this to a friendBrand response from Icon Fitness Product Expert
Posted .Thanks for your review. Good luck to you on reaching your fitness goals!
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great elliptical machine. If you are looking for an elliptical machine that can help you lose weight.
I would recommend this to a friend- Cons mentioned:Noise
Stay Away
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give zero stars if it were an option. Has work about 5 months out of the 14 months we have owned. When it does work it squeaks so loudly. Do not buy.
No, I would not recommend this to a friend