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Customer Ratings & Reviews

Your price for this item is $360.99
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The comparable value price is $899.99

Customer reviews

Rating 4.2 out of 5 stars with 119 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the ProForm Carbon TL Smart Treadmill, particularly its ease of use, affordability, sturdiness, and simple assembly. Some users have concerns about the iFit subscription, belt sticking, and additional costs associated with the treadmill.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 119 reviews
  • Cons mentioned:
    Assembly

    Rated 5 out of 5 stars

    Nice treadmill

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good need another person to hold up the treadmill part to assemble the shock but not too bad to build

    I would recommend this to a friend
  • Pros mentioned:
    Incline control

    Rated 5 out of 5 stars

    Don't need app

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first thought it needed an app to work at all. But wasn't the case. Great treadmill so far.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Teksun

      Thank you for your positive feedback. We are pleased that you are enjoying your treadmill. We hope you enjoy it for many years.

      You are correct. The machine doesn’t need the app to function. However, we offer a 30-Day Free Trial of iFIT. If you decide to keep the membership, there are three options: a Yearly Family Plan for $396 per year, a Monthly Family Plan for $39 per month, and a Yearly Individual Plan for $180 per year. iFIT will conveniently automatically unless you go into your account and choose to cancel.

      We are always here to help with questions you may have. Contact us at ce@ProForm.com for help.

      Thanks! - ProForm IconHealthandFitness

  • Rated 4 out of 5 stars

    Great for in home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great treadmill inexpensive and easy to assemble only thing is I wish the rest arms things were a tad bit longer.

    I would recommend this to a friend
  • Pros mentioned:
    Incline control

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good treadmill, works exactly as expected. meets my needs as a walked/slow jogger

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Quality Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durability and quality are two words that describe this product. Easy assembly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this treadmill. Works perfectly. Great addition to our fitness room.

    I would recommend this to a friend
  • Pros mentioned:
    Incline control

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Treadmill is perfect for getting my daily walking/running exercise.

    I would recommend this to a friend
  • Pros mentioned:
    Incline control

    Rated 5 out of 5 stars

    New treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my treadmill. I didn’t like having to sign up on iFIT to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Incline control

    Rated 5 out of 5 stars

    Great for home workout gym!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves it purpose. Easy to build and the treadmill has been very relatable. The whole family enjoys using it.

    I would recommend this to a friend
  • Pros mentioned:
    Incline control

    Rated 5 out of 5 stars

    Nice and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. Wanted to get back to exercising and this does what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good treadmill. We use it everyday and have had zero issues

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 5 out of 5 stars

    Treadmills

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to hard to assemble but have to use 2 people. Simple to operate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hapoy with my treadmill. Only wish it had option to connect Bluetooth to my phone for my music. Don't care for ifit.

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    10 out of 10 recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a treadmill and can say this thing is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Just the right size for a small exercise room

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    ProForm Smart Treadmill

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Treadmill works good so far and at a good price.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Teddy

      We’re happy you are enjoying this machine and would like you to know we are here to support you in your fitness journey. If you ever have any questions, email us at ce@ProForm.com.

      Thanks - ProForm IconHealthandFitness

  • Pros mentioned:
    Incline control
    Cons mentioned:
    Belt

    Rated 1 out of 5 stars

    Signed ip for ifit lights up wont start

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it together powered up. Incline works belt wont move. Thought it was power issue added surge protector and dedicated outlet. Customer service is nonexistent. Need answer or return

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      JScottflorida1

      We’re sorry that this treadmill seems to have something working incorrectly, and would like to assist you in this further. If you have not received a response to your previous requests, please reach out to us via ce@ProForm.com with your case number, 1-R102942.

      Thanks - ProForm IconHealthandFitness

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    dr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for the price. I use it for walking and its perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but misleading photo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected but no heart rate sensor which is on the photo

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible setup & activation experience.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We assembled this product because Geek Squad service wasn't available for our area. The manual was not easy to follow. The bolt provided for the storage latch wouldn't fit so we ended skipping step 13 & 14 all together. Step 16 states you must activate the Console. However our box didn't contain the 16 digit activation code. I tried contacting BestBuy the agents kept bouncing me from one department to the next & then told me to contact the manufacturer. I have not been able to reach any technical support team member at iFit. I called several times, submitted a service desk request and I am currently waiting to chat with support.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Meeya

      We’re sorry that assembly wasn’t as easy as preferred, but are confident you will reach assistance through our Member Care support.

      Reach out to ce@ProForm.com with your individualized case number, 1-R102186, so our Customer Experience team can assist you as soon as possible. We will get your quality machine up and running for your exercise needs.

      Thanks - ProForm IconHealthandFitness