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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 397 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the Carbon TL Treadmill for its ease of use, overall performance, and relatively low noise level. Many find the size suitable for walking and appreciate the incline and speed features. However, some customers have reported issues with the belt slipping, and a few desire stronger speakers. A small number of users have also noted the product's heavy weight and expressed dissatisfaction with the customer service experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 397 reviews
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is straightforward to assemble and user-friendly. It's a good product. It doesn't make much noise when in use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Incline

    Rated 5 out of 5 stars

    Love my treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this treadmill for walking and mild running , reasonable price point and free delivery. On all accounts the product delivered and more. Was able to get treadmill together in couple of hours as tools, parts and detailed instructions were provided, Me and my wife has been using it for a week and love it. We did buy the ifit mat and treadmill goes over it nicely. I highly recommend this treadmill . For those looking to use this treadmill for high end running I cannot say . One last thing there is no requirement to get iFit membership to start using it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Speakers

    Rated 5 out of 5 stars

    Excellent Unit, Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a 65 year old female and this is my second ProForm treadmill purchase. My first unit lasted 25 years before finally dying this past summer – I literally had 1000’s of miles logged on that treadmill. I researched replacement treadmills, various makes and models, and kept coming back to this model. The clincher was reading online reviews including customer reviews on the Best Buy website – very helpful! My needs have changed with age and life-style, I knew I did not need to have a monster, top of the line treadmill any more, just something solid enough to let me run/walk as I do not perform to the level I used to. I’m also a cyclist so the treadmill is used most days during the off-season and only occasionally during cycle season. All my workout equipment is setup in my basement (where it is nice and cool). I don’t worry about noise and I felt my old unit was not particularly loud and this one is quieter yet. The unit is heavy, I do have someone help me if I need to move it (the manual also suggests two people may be needed), I’m just more cautious these days. I assembled the unit by myself with no issues. I read through the manual before doing anything and I also referred to a great YouTube video. I estimate less than two hours to assemble by myself. I do not want the iFit feature so I just bypassed that. Once it was together, I plugged it in, checked the incline and belt for adjustments (recommended), everything appeared to be spot-on, and the unit was ready to go. I’ve been using it for about 3 weeks now and so far am very pleased with the performance. The speakers are nice but I only use them if I’m listening to podcasts or audio book, they do not give me the quality sound I am looking for with music so earbuds remain my choice in that area. Short version: Excellent unit for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Incline, Noise level

    Rated 5 out of 5 stars

    Great product for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2month review. Almost used it everyday for about 45min. Incline works like a charm even. Great treamil for daily workouts. I do run in between 5-6mph and no issues with the belt or motor noices. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Incline

    Rated 4 out of 5 stars

    Solid option for basic workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only the second treadmill I’ve purchased in the last 20 years, so I’m not very knowledgeable when it comes to treadmill brands. That said, I decided to give this one a chance and I’m honestly pretty impressed for the price. It is a bit noisier than expected, but it gets the job done. The incline feature, in particular, exceeded my expectations and works really well. Overall, I’m satisfied with this treadmill and feel that it meets my basic exercise needs. However, if you’re looking for something more sturdy or designed for heavier or more intense use, you may want to consider investing in a higher-end option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Basic Treadmill With Good value and Space Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 1. The assembly was pretty straightforward and everything that I needed came with the treadmill. 2. Being foldable was a pretty important for me so it saves a lot of space. Cons: 1. It can be loud when raising the incline. 2.I do not see any value in the iFit programming. I've never had data be sent to the app. 3. It's a bit narrow.

    I would recommend this to a friend
  • Pros mentioned:
    Incline

    Rated 5 out of 5 stars

    My Daily Go-To — Reliable, Quiet, and Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this treadmill every single day, and it hasn’t let me down once. The motor runs smoothly and quietly, even during long sessions, and the deck has just the right amount of cushioning to be easy on the joints. The incline feature adds a great challenge, and the controls are intuitive — I can adjust speed and incline mid-walk without missing a beat. Setup was straightforward, and it feels solidly built — nothing wobbly or cheap. I also like that it folds up easily when I need the extra space. Between morning walks and evening incline sessions, this treadmill has become a huge part of my routine. ⭐ 5/5 – Built tough enough for daily use and worth every step.

    I would recommend this to a friend
  • Pros mentioned:
    Incline

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. Great incline options and great speed options.

    I would recommend this to a friend
  • Pros mentioned:
    Incline, Overall performance

    Rated 5 out of 5 stars

    Better than a gym treadmill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing ! It inclines up to 10 and it does it job could not have asked for a better product!

    I would recommend this to a friend
  • Pros mentioned:
    Incline

    Rated 4 out of 5 stars

    Overall great treadmill for the price point!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great treadmill for the price! It has all the options of speed and incline. The only issue is at some speeds it has a small skip issue on the belt.

    I would recommend this to a friend
  • Pros mentioned:
    Incline

    Rated 5 out of 5 stars

    The Perfect Treadmill for Me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a smaller footprint, not much assembly and adjustable speed & incline, all at a good price. This ProForm Carbon TL Black delivered every feature I wanted and Best Buy delivered it fast. I love it and you will too!

    I would recommend this to a friend
  • Pros mentioned:
    Incline

    Rated 5 out of 5 stars

    Nice treadmill!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty big upgrade from my old treadmill, this is not one of those high tech bells and whistles treadmill, which I love about it. It is solid, it works easily, it has the push button incline. I can just turn on and go. I did not want the big screen and to be forced to buy a subscription, this is perfect for my needs. I was also happy that it was an affordable price. I wanted a nice one, but did not want to spend $2,000 or more on it....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Incline

    Rated 5 out of 5 stars

    Great treadmill!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is great! It's quiet and easy to use. I like the incline and that I can adjust the speed easily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best treadmill

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had other treadmills before and this one is by far the best one! I love the incline and different speeds and it easily folds up when im done!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a home gym. Not loud at all. You need two people to assemble it but it wasn’t that hard. For the price it’s a great treadmill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught it on sale at a very good price not all the bells and whistles of the more expensive units but does the job well if you’re not going to beat it up too much I won’t use it to run on it seems to be well made nice heavy metal parts and good hardware Easy assembly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Pro teadmill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase works very good. Easy to use. Lots of features. Programs available. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price I paid. Plus the guys that put it together were great. Not complicated to use and easy to store. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Proform treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A basic treadmill that is quiet and for people looking for a sturdy treadmill that gives you a good workout, it is definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Quality is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well. Although it is large it fits very nicely in the corner of the room and doesn't take up that much space.

    I would recommend this to a friend
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