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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 397 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the Carbon TL Treadmill for its ease of use, overall performance, and relatively low noise level. Many find the size suitable for walking and appreciate the incline and speed features. However, some customers have reported issues with the belt slipping, and a few desire stronger speakers. A small number of users have also noted the product's heavy weight and expressed dissatisfaction with the customer service experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 397 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A custom-made treadmill. Strong and easy to instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this treadmill. It's very easy to set up and very strong. It has a sturdy design and doesn't move while you run. It's professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent Treadmill

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super smooth, quiet, and sturdy. Great cushioning and easy-to-use programs. Perfect for home workout highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to use. Great program schedule

    I would recommend this to a friend
  • Cons mentioned:
    Belt

    Rated 4 out of 5 stars

    Good for walking, “Eh” for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels solid for walking, put together easy enough, but I can feel the belt slip when running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Incline

    Rated 5 out of 5 stars

    Gets the job done!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fast switch incline and speed buttons instead of having to hit the plus and minus a million times. Easy to put together. Not super quiet but it doesn’t bother me. Love that you can put it up since I have a cat. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Incline

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great treadmill, love that it inclines so high. Yet there is a huge speaker for just button noises no other point but great product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great compact treadmill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well constructed and quiet. Basic controls and exactly what we were looking for in a treadmill. Perfect size too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WORKS LIKE A CHARM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. No issues what so ever. It's easy to navigate and the control panels are smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Decent product, nightmare to maintain

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the treadmill works, it’s great. After about 3 months, ours started overheating and stopping after 30-60 seconds of use. After some research, it sounded like it just needed to be lubricated. I thought that would be a simple process of order lubricant on Amazon and applying it, but I couldn’t have been more wrong. First problem: the manual says it doesn’t need lubrication, but apparently it just means don’t use silicone lubrication. Second problem: to find out which lubricant you need, you have to talk to a bunch of AI chat bots on the IFIT website. It takes 5 rounds of telling it you need lubricant before it sends you to the right place. Third problem: the only maintenance kit available has lubricant, cleaning cloth, cleaning spray, and a replacement safety key. There’s no way to just buy the lubricant. The AI chat bots tell you to submit a request to just get the lubricant, but the “request” just sends you to another AI chat bot and the cycle continues. Lubricant is a very basic maintenance item that should be available off the shelf, but it’s apparently a closely guarded corporate secret for IFIT. Fourth problem: when you finally give up and order the maintenance kit, it tells you there will be a 3 week shipping time. Still TBD whether it gets here earlier. All that to say, it’s a solid treadmill, but I will never buy another product that has any association with IFIT. It’s like they want people to not be able to maintain their equipment so that it dies sooner.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Hi DevonJ,
      Thank you for taking the time to leave us feedback on the issues you have encountered with your machine. We appreciate your valuable feedback and honest opinion as we work to improve our services! You can reach out to us with any questions that arise at my.iFIT.com

      Thanks, Proform powered by IFIT IconHealthandFitness

  • Rated 4 out of 5 stars

    It’s pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on Monday and it was delivered by Thursday. I love the actual treadmill itself but it had a few things that i wish i could adjust. The quality of the tools are kind of wack.. the screw driver was stripped by the time i was done and the black things were also giving me problems.. & i was really hoping it would be a little easier to fold away but you basically have to carry like 75ish pounds to fold it and then you lock it with a metal bar which looks extremely sketchy. not sure how stable that is but kinda worried my dog is going to get smushed.. other than that i think its good so far (:

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Treadmill!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good treadmill for a reasonable price. I got delivery only, and they bring it in the house for you and leave it in whatever room you want. I did not get the assembly because it cost almost as much as the product, and despite it recommending 2 people to put together, you can totally do it on your own. Also, Best Buy advised you can go back and order the assembly later if you get stuck and end up needing it. I am not strong & had no help and it took me about an hour with the included paper instructions and tools. You do not have to download an app or create an account to just use the basic treadmill functions. I have used it almost every day and had no issues at all. Occasionally, when you turn on the treadmill it will calibrate, raising all the way up and back down before you can start walking. You can modify what you see on the info screen, but you have to set it each time you use it.

    I would recommend this to a friend
  • Pros mentioned:
    Incline, Noise level

    Rated 4 out of 5 stars

    Good treadmill at reasonable price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About what I expected for the price, not top or bottom of the line. I went with this treadmill after reading a ton of reviews. It wasn't too difficult to setup but takes up a lot of space even folded. It's relatively quiet and I like the incline. Whole family is using it almost daily and no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Speakers

    Rated 4 out of 5 stars

    Nice treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Treadmill is great. It is easy to run, a good size for walking and feels very well put together for the price. The only negative is there is no usb or easy way to hook an ipod up to it to utilize the speakers. For me that's a big negative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Threadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The threadmill is good and sturdy! Easy to assemble!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Treadmill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment, reasonable price. It has the feature my wife wanted

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great moderatly priced no thrills treadmill for anyone who just needs to start work out goals

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great equipment

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The treadmill works great! Not loud at all. Used the IFit membership for awhile and that was amazing how well they collaborated.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great treadmill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect small treadmill with incline. I use it almost daily and it works very well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent treadmill for the price. I don’t need or like the fancy screens or programs and just want to walk or run while I watch tv. Good value and excellent quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Will last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Very good quality and will last a long time

    I would recommend this to a friend
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