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Customer Ratings & Reviews

Your price for this item is $595.99
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Customer reviews

Rating 3.7 out of 5 stars with 60 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are pleased with the SMART HIIT Elliptical Trainer for its easy assembly, affordable price, and effective workout. Many customers mentioned that it provides a better workout compared to traditional ellipticals. However, some customers have concerns about the noise it makes, issues with the iFit feature, and the display activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 60 reviews
  • Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    Nice,solid workout equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the features are great. It was more difficult to put together that anticipated, the tools are not great and angles/tight spaces for screws make it hard to get them in. Happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Workout

    Rated 3 out of 5 stars

    IFit not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offered iFit for a year only had 30 days, I’ve seen better anyways, won’t be renewing. As for the machine it’s self, it’s grate, it’s been a while since I’ve been to the gym so I’ll struggling but it’s a great workout

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is way overly priced for the product. I dont like the ifit on the display to use at the first time use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good workout.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good workout when I use it. Was somewhat difficult to set up. make sure the press and hold the Bluetooth button to bypass the unnecessary subscription option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Amazing workout even after just 10minutes. Size is perfect. TThe the aux port I can play my own music. Also with long legs this machine is wonderful. I would always hit my knees on the elliptical but I don’t on this. Only thing I did not like is a week after I bought it the price went down $200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Elliptical

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this right as Covid hit and very happy that I did. Delivery was very easy and the guys brought it up 3 flights of stairs and put it in the exact room I wanted. I didn't opt for them to put it together so I did that myself. Assembly was not extremely difficult but time consuming. Once set up it was good to go. Made an odd sound for a little while (like something was caught inside of one of the steppers but after a month of use I heard something pop or snap and it never made that noise again (never had issues). So i assume its user error putting it together. Over all I use it 3x a week minimum, get a great workout, comfortable yet has many difficult resistance features. I use the tablet holder and watch shows (only signed up for the workouts through proform during the free trial...not for me). Overall I was very happy with my purchase and the fact that I didn't need to carry it up 3 flights of stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Workout

    Rated 5 out of 5 stars

    Great machine for all workouts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This elliptical is perfect for any level workout. I'm a beginner and lost 3 pounds the first week. My husband exercises vigorously and has also enjoyed it! There are many different intensities and programmed workouts for all levels. Give it a try!

    I would recommend this to a friend
  • Pros mentioned:
    Workout

    Rated 5 out of 5 stars

    I love my machine!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has been fantastic! It’s well built & super sturdy (my kids hang on it all the time). I definitely get a better workout on here than a traditional elyptical. I highly recommend it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent machine. Heart rate monitor isn’t accurate at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great workout equipment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ProForm HIIT Elliptical is a great workout. More of a stair climb than traditional ellipticals tha I've used at the gym. Great burn! Heavy, solid and whisper quiet. Easy to assemble.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problem from Day 1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eliptical locked up when I first recieved it and I had to move the fly wheel by hand to use it. That issue went away and was replaced with a clicking sound and vibration which sounds like a bearing issue. They sent a technician who gave it a quick look and said everything was OK. He did not check the bearings. This will be a greater problem in the future since it has already started. I called for the 3rd time and they started to tell me to take it apart and that I could fix it myself if I wanted. Then they told me to video the machine while I was working out and the problem was occurring. Way too much money for a machine that has not worked correctly from the 1st use. Should have bought the BowFlex!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Workout

    Rated 5 out of 5 stars

    Great unit and easy to assemble

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want an amazing workout in a short amount of time, then look no further!! I would recommend getting this is a must addition to any home gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard but rewarding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to the fitness scene and this machine has been my best friend coupled with the treadmill. The iFit subscription has allowed me to take on beginner programs that have eased me into my fitness journey. I am actually running and can go for the thirty minute sessions consecutively; which 2 minutes used to kill me !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No iFit membership included

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am rating one star only because the item was advertised to include a one year membership to iFit... the item doesn't come with any membership.

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Our apologies, it should have been included in the box. Please call 866-608-1798 and we will provide you with the one year membership code.

  • Rated 5 out of 5 stars

    Very great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just hold down bluetooth button to bypass the training junk that have to pay for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I love it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does come with a year of ifit. But I had to call Best Buy customer service for them to send me the code after they verified that it was suppose to come with it. It took about 48 hours before I received it. And to get the console to activate without ifit hold down on Bluetooth till it comes on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I think this is an awesome machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about buying this because I have had a knee replacement but it is easy for me to use . Great machine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Non-existent customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase two days ago, already makes a knocking sound. Considered buying the $200 service plan but literally cannot reach customer service. An hour on hold with no answer, email sent, support request on website, DMed on Twitter, texted support number. Seriouslyy, do not buy this machine until they fix their support issue. Unacceptable, two thumbs way down.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Workout

    Rated 5 out of 5 stars

    Challenging workouts

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workout, engaging, and challenging. It doesn't take up too much space.

    I would recommend this to a friend
  • Pros mentioned:
    Workout

    Rated 5 out of 5 stars

    Great workout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was fairly easy to put together and provides an excellent workout

    I would recommend this to a friend
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