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Customer Ratings & Reviews

Model:
PFEX16718
SKU:
6358891
Your price for this item is $199.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4 out of 5 stars with 103 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are pleased with the SMART Power 10.0's ease of use, quality, and quiet operation, finding it smooth, easy to assemble, and enjoyable to use with the iFit program. However, a common complaint centers on seat comfort, with many describing it as uncomfortable. Some users also experienced issues with the resistance levels, finding them either too difficult or inconsistent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 103 reviews
  • Cons mentioned:
    Seat comfort

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.. it’s awesome... The only problem is the seat is way to hard and uncomfortable I had to change it... other then that the bike and workouts are great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pro Form bicycle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bicycle runs very smoothly and the IFIT control panel makes riding enjoyable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good bike , but clearly cheated by proform.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no HDMI port nor is their Bluetooth on mine. I cannot connect to external heart rate monitor.clearly proform lied in their description and manual Otherwise as good as peloton .

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      My apology that there is an old manual still listed on Best Buy's website. Please visit www.iconservice.com and enter in the full model number PFEX16718 and the dot _ which is the version number. We will get this updated with Best Buy.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this bike, it is perfect for my apartment and iFit provides a great variety of workouts. Favorite part is the swivel screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great work out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy assembly great work out. Ifit is great, time flies by.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like how easy to set up and really good work outs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bike works great and was easy to put together. Great bike for a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice exercise bike for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice exercise bike. Works well but buffers on some videos. I really like it and it makes it enjoyable to workout at home.

    I would recommend this to a friend
  • Cons mentioned:
    Seat comfort

    Rated 3 out of 5 stars

    Not for everyone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seat is very hard and narrow. No1 had used it properly yet. Waiting on a better seat

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Fridgeeveryobeneeds

      We are sorry you found our rower seat too hard and narrow. However, you may find a gel seat cover helpful to increase your comfort level.

      We are happy to help with any questions you have. Please email us at ce@ProForm.com for the help you deserve.

      Thanks! - ProForm IconHealthandFitness

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart power 10.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 100% recommend. easy to install. and very good for exercise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quility is great had a little issue with seat carriage but part on its way.My wife loves the programs ,both on and off the bike .Setting up app easy on phone but a little more difficult with bike software.I let a friend try it he ordered his this week,he was concerned about moving bike but easy to move.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pro form all the wat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great bike, easy to use. Sound quality it good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Not hard to setup, took about ab hour to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike!! Easy to assemble and fun to do the programs. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bike with great features but...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike with a very sturdy design but the subscription price is very high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent bike for the price with iFit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this bike. Although I have not been able to get through all the various programs, I did buy the bike because it of its integraiton with iFit. I am very pleased with this model and get just as good as a workout as I do with the Paleton.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bike for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this bike so far! Huge value for the price, especially with the year of iFit.

    I would recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Hi Jill, I'm glad you can see the value in our bike with the iFit subscription. iFit really makes exercising much more enjoyable where you can follow a trainer in beautiful remote locations around the world. Thanks for your comments and review and good luck to you in reaching your fitness goals!

  • Rated 5 out of 5 stars

    Great bike for the price.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike for the price. I've been searching for one and couldn't pay the price so I settled for this bike. I'm very happy with my purchase. Does everything I need.

    I would recommend this to a friend
  • Cons mentioned:
    Resistance

    Rated 1 out of 5 stars

    Proform bike

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I baught it during lockdown and was excited , but it lasted for 7-8 days , then the resistance disappeared, break system failed . I baught insurance, and have been struggling to schedule the repair even after 1 month . Very bad experience!! Wish I could return .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what we expected

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed at the quality. The bike was built and immediately we noticed the crooked tilt it had. We notified bestbuy and they picked it up and gave us a refund.

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Robloxposer

      We are sorry that this unit was crooked, had a tilt, and that you returned it; however, this is not a common situation.

      Would you mind contacting us and giving us a little more information? Were you able to get a new unit in perfect working order?

      Please contact us with any concerns at ce@ProForm.com.

      Thanks! - ProForm