Customer Ratings & Reviews

It was very simple and easy to assemble. It took around 1.5 hours to assemble. Very reliable

Instructions were a little weird to follow but in the end I got it done!

Just bought in December last year and after 2 weeks Started getting electric shocks on the metals From January 5 Till date I m calling to solve my problems. No one is trying to help It is very risky in my house because I have a 3 years daughter I tried to tell them still they tell me that you will get a call from our team Which I really don’t know which team I have a 5yrs protection plan from Best Buy but they said we can’t do anything because you are in warranty from porform so why best buy charge me for 5 years The company kept me hanging for 5 months till date And best buy will help me after my warranty expires I have no idea who is playing

Not happy at all. We are waiting on the company to get back with us. Really hard to put together and it seems as though a part os missing. Thats what we are trying to figure out from the company. Very frustrating!

Love it. Good for everyday life. Itsxreally easy to use.

This treadmill wotks flawless and great for our in home gym

Good treadmill, easy to set up. It took less than 1 hr to put it together.

Compact, simple, good quality. Hard to beat the value when compared to treadmill twice as much. Easy assembly. All the bolts were threaded correctly. Key is not to tighten the bolt before being instructed to.

Works perfectly for what we bought it for. No need to have iFit sub to use.

First one I bought was fully assembled but missing a key and the treadmill hold up device would not screw in all the way. Contacted best buy who confirmed they would replace with another and it would come fully assembled. That was not the case.

This is an excellent easy to use no bells or whistles tread mill. I really like this treadmill. My treadmill was delivered and assembled in my home. The folks that put the treadmill together were great.

It works amazing! the instructions where easy to follow!

I consider this treadmill to be defective. After assembling it and turning it on, it sounded weird. Instead of a smooth constant sound, the motor sounded like it was struggling. I got on it and sure enough, the treadmill “stuttered” under my feet. My knees are bad and this stalling of the treadmill, made me painfully twist my knee! After loosening and tightening the belt and seeing that nothing helped I called the company and they sent out a tech to repair it ( the treadmill not my knee). The tech said it was normal… that the treadmill is supposed to do that so that it gets me to move faster. That is the most ridiculous thing a tech could say! I had my kids un assemble it and I took it back to the store for a refund. Worst treadmill I’ve ever had. Sorry.

Great treadmill and service during order placement and pickup

It works well. Just needs to be occasionally reset. Love the fan option on it. Hate that you have to give out personal financial information and sign up for programs you may not want to pay for after you’ve already paid for the item and gotten it home. Canceling these extras is not as easy as they make it sound. But if you don’t the item won’t turn on.

For the price very good deal treadmill was a present for my wife

Bought for my kids they love it they work out on it all the time

Very good workout matching nd that service is excellent

Excellent great sales rep and the installers were magnificent

I bought a new treadmill to avoid having to deal with people in app marketplaces... instead, it took hours to set up (this I expected) and countless hours and days speaking and emailing iFit tech support and running their recommended troubleshooting; I still have NO RESOLUTION despite being patient with them. I've given up on them as a brand, but now have to decide whether I have the patience to try returning it to Best Buy (HOW, by the way?! it's huge and heavy)... or stick with a treadmill that doesn't run in a consistent/smooth speed and risk injuring myself over time... I've called and tried you, iFit, think of that before responding ... Returning to the store will not be an easy task ... will you come pick it up and replace it with a working unit?