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Customer Ratings & Reviews

Model:
PFTL50921
SKU:
6482710
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Customer reviews

Rating 4.1 out of 5 stars with 411 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the Sport 5.5 Treadmill for its ease of use, affordability, and sturdiness. Many customers appreciate the convenience of the treadmill, with comments highlighting its user-friendly design and simple assembly process. The treadmill's price point is also seen as a positive aspect, with customers noting its value for the features it offers. Additionally, the treadmill's sturdiness and reliability are praised, ensuring users feel secure during their workouts. While there are some concerns about assembly difficulties, belt issues, warranty coverage, the requirement to sign up for iFit, and unclear instructions, the overall positive feedback suggests that the Sport 5.5 Treadmill meets the needs and expectations of many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 411 reviews
  • Rated 5 out of 5 stars

    Pro form

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like a lot. It’s great! I buy for a gift for my wife.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    As of 12.25.22 havent been able to get working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy at all. We are waiting on the company to get back with us. Really hard to put together and it seems as though a part os missing. Thats what we are trying to figure out from the company. Very frustrating!

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Yadayadayada

      We are very sorry that your machine arrived with missing parts and that you haven’t received the help you are needing. We want your treadmill up and running as soon as possible. Please contact us directly by calling (833) 680-4348, my visiting my.iFIT.com, or by sending us a direct message on social media.

      Thanks! - ProForm - Powered by iFIT IconHealthandFitness

  • Rated 5 out of 5 stars

    Weird 3d instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions were a little weird to follow but in the end I got it done!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent easy to use no bells or whistles tread mill. I really like this treadmill. My treadmill was delivered and assembled in my home. The folks that put the treadmill together were great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Porform Trademill

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought in December last year and after 2 weeks Started getting electric shocks on the metals From January 5 Till date I m calling to solve my problems. No one is trying to help It is very risky in my house because I have a 3 years daughter I tried to tell them still they tell me that you will get a call from our team Which I really don’t know which team I have a 5yrs protection plan from Best Buy but they said we can’t do anything because you are in warranty from porform so why best buy charge me for 5 years The company kept me hanging for 5 months till date And best buy will help me after my warranty expires I have no idea who is playing

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Alex

      We want to sincerely apologize for the experience you have had with your unit and not receiving the help you deserve. It is very uncommon for a unit to stop working properly after only two weeks of use.

      We stand behind our products and the warranties included with them. Please reach out to us again by sending a direct message on social media, calling (833) 680-4348, or by emailing Service@iFIT.com so we can get this taken care of for you as soon as possible.

      Thanks! – ProForm – Powered by iFIT IconHealthandFitness

  • Rated 5 out of 5 stars

    Amazing treadmill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good treadmill, easy to set up. It took less than 1 hr to put it together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great treadmill for walking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for what we bought it for. No need to have iFit sub to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gym machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Good for everyday life. Itsxreally easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graat investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This treadmill wotks flawless and great for our in home gym

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about a year the treadmill completely stops while you mid workout. Total tech protection also is a hassle as no employees seem to know what to do. Calling endless numbers and being told to call another department. I am still here with a broken treadmill , do not recommend this treadmill or Best Buy total tech

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      RicardoB

      We are very sorry to hear that your treadmill has stopped working correctly. Your safety while using our products is very important to us. Please reach out to us directly at my.iFIT.com so we can get your machine working as it is designed to.

      Thanks! – ProForm – Powered by iFIT IconHealthandFitness

  • Pros mentioned:
    Fan

    Rated 3 out of 5 stars

    Needs resetting often

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Just needs to be occasionally reset. Love the fan option on it. Hate that you have to give out personal financial information and sign up for programs you may not want to pay for after you’ve already paid for the item and gotten it home. Canceling these extras is not as easy as they make it sound. But if you don’t the item won’t turn on.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Treadmill

      We are happy to hear that your treadmill is working well and that you love the fan option on it. Please know that an iFIT membership is not required to start or use this unit. If you need assistance with canceling your iFIT membership, you can do this through your iFIT app, by contacting us directly at (833) 680-4348, or by emailing support@iFIT.com.

      Thanks! - ProForm - Powered by iFIT IconHealthandFitness

  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    Best Buy not honest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I bought was fully assembled but missing a key and the treadmill hold up device would not screw in all the way. Contacted best buy who confirmed they would replace with another and it would come fully assembled. That was not the case.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      ScottC

      We are sorry for the condition that your unit arrived in. It is uncommon to receive a treadmill without the key and that it doesn’t screw in properly. If you are still in need of assistance, please contact us at my.iFIT.com where we will be happy to help.

      Thanks! – ProForm – Powered by iFIT IconHealthandFitness

  • Rated 5 out of 5 stars

    Good!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing! the instructions where easy to follow!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great treadmill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great treadmill and service during order placement and pickup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price very good deal treadmill was a present for my wife

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a smooth treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider this treadmill to be defective. After assembling it and turning it on, it sounded weird. Instead of a smooth constant sound, the motor sounded like it was struggling. I got on it and sure enough, the treadmill “stuttered” under my feet. My knees are bad and this stalling of the treadmill, made me painfully twist my knee! After loosening and tightening the belt and seeing that nothing helped I called the company and they sent out a tech to repair it ( the treadmill not my knee). The tech said it was normal… that the treadmill is supposed to do that so that it gets me to move faster. That is the most ridiculous thing a tech could say! I had my kids un assemble it and I took it back to the store for a refund. Worst treadmill I’ve ever had. Sorry.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my kids they love it they work out on it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent great sales rep and the installers were magnificent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workout machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good workout matching nd that service is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent treadmill , quiet operating motor. Highly recommended

    I would recommend this to a friend