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Customer Ratings & Reviews

Model:
PFTL50921
SKU:
6482710
Your price for this item is $179.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.1 out of 5 stars with 411 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the Sport 5.5 Treadmill for its ease of use, affordability, and sturdiness. Many customers appreciate the convenience of the treadmill, with comments highlighting its user-friendly design and simple assembly process. The treadmill's price point is also seen as a positive aspect, with customers noting its value for the features it offers. Additionally, the treadmill's sturdiness and reliability are praised, ensuring users feel secure during their workouts. While there are some concerns about assembly difficulties, belt issues, warranty coverage, the requirement to sign up for iFit, and unclear instructions, the overall positive feedback suggests that the Sport 5.5 Treadmill meets the needs and expectations of many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 411 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good quality treadmill very nice machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Treadmills

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up easy controls easy instructions

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thisbis not function correctly.....................

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      AlexeisG

      We are sorry to hear that your treadmill isn’t functioning correctly. In order to assist further, we will need more information from you. Please contact us at my.iFIT.com so we can get your machine working as it should.

      Thanks! – ProForm – Powered by iFIT IconHealthandFitness

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Nice treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, good price, great service and installation

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Potentially faulty motor

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setting up the treadmill and attempting to test it, the belt would occasionally “catch” and stop as if it were getting stuck. Stepping the on treadmill would cause the belt to stop as well. Returning and exchanging as I think its possible something could just be faulty. Will update my review when I get a replacement.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      ITGamer

      We’re sorry to hear that the belt on your unit would catch and stop. It is uncommon for this to happen with a new treadmill and we appreciate this feedback.

      If you haven’t already exchanged your machine, we’ll be happy to look into this and assist further. You can find us by visiting my.iFIT.com or by calling (833) 680-4348.

      Thanks! - ProForm - Powered by iFIT IconHealthandFitness

  • Rated 1 out of 5 stars

    Disappointing purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this. The side handles would not properly fit. The belt has jerky movement. Two days after installation, the metal parts of the machine giving light electric shocks. Disappointed

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      John

      We are very sorry that the handles of your treadmill aren’t fitting properly and you are experiencing jerky movements from the belt. Your safety while using our products is very important to us. We would like to properly address this and get your treadmill assembled and working as it should.

      You can contact us by visiting my.iFIT.com.

      Thanks! – ProForm – Powered by iFIT IconHealthandFitness

  • Rated 4 out of 5 stars

    Good basic tread mill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I wanted something to restart my walking routine during 5-10 minute lulls in my work day.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad treadmill

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem with unit cutting in and out Returning no rep

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      JefferyV

      We are sorry that your unit seems to be cutting in and out. It is uncommon for this to happen, especially on a new machine. Feel free to contact us at (833) 680-4348 where we will be happy to get your treadmill working as it is designed to.

      Thanks! - ProForm - Powered by iFIT IconHealthandFitness

  • Cons mentioned:
    Assembly

    Rated 2 out of 5 stars

    Good luck getting this together

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute worst to put together. The steps don’t make sense, I got 3 left handles, and one right instead of 2 and 2. I don’t even know how this treadmill works because it’s impossible to put together even with the crappy built app.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      MadasL

      We are sorry for the difficulties you have experienced in assembling this unit. We do our best to make assembly easy for our customers to do in their homes. We will be happy to assist you in this process. Please contact us at (833) 680-4348 or email us at support@iFIT.com so we can help get your treadmill up and running.

      Thanks! - ProForm - Powered by iFIT IconHealthandFitness

  • Rated 1 out of 5 stars

    Don’t buy the unit is a huge fire risk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught fire from mother board now the whole house smells like electrical fire called Best Buy and now giving us the ring around. It’s not even one month old . Stay away from this

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Rosiethelion87

      We want to sincerely apologize for the experience you have had with this treadmill. The experience you have shared is very uncommon, especially when the unit is used as it is designed to. The safety of our users is one of our top priorities. Please contact us at my.iFIT.com so we can speak with you.

      Thanks! – ProForm – Powered by iFIT IconHealthandFitness

  • Rated 2 out of 5 stars

    I think so. This is not good. It have a problem I

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think so. This is not good. It have a problem I don’t like it

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Very

      We’re sorry to hear that you are experiencing a problem with your treadmill. We’ll be happy to look into this for you and assist further. In order to do so, we will need more information from you. Please contact us at (833) 680-4348 or email us at Service@iFIT.com so we can speak with you.

      Thanks! – ProForm – Powered by iFIT IconHealthandFitness

  • Rated 4 out of 5 stars

    Walker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I walk on it while I watch my stories.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit. My husband and friend put it together . I just use the manual buttons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont know what to write about it, i got it because of my knee replacement

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money! This stopped working after 6 months, and we had to jump through hoops with Best Buy, to have it (poorly) serviced.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Belt

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it five times and am now waiting since Friday for a technician to call me back. I have a screen readout that shows two dashes and the belt will not move. I paid the extra for total tech and no one is available in my area.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine for the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for what it does. The weight hold capacity is also great. For me it was easy to put together, about an hour time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On my way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old one broke down but it served me well so I got the same brand happy with it walking 7500 steps three or more times a week

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Na

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was was working just fine, after a year the fan is no longer working. . There is a strong smell of burnt rubber when I use it.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      ElisaR

      We are sorry that the fan on your treadmill has stopped working. It is uncommon for a fan to stop working after just a year of use and to experience a burnt rubber smell. We’ll be happy to look into this for you and get things working as they should. Please contact us by calling (833) 680-4348 or by emailing Support@iFIT.com.

      Thanks! – ProForm – Powered by iFIT IconHealthandFitness

  • Rated 5 out of 5 stars

    fitness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything from the moment of buying this on best buy on line to the right delivery day and time, to the 2 nice gentlemen delivering, to the nice product, thankyou!

    I would recommend this to a friend