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Customer Ratings & Reviews

Model:
PFTL50921
SKU:
6482710
Your price for this item is $179.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.1 out of 5 stars with 411 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers value the Sport 5.5 Treadmill for its ease of use, affordability, and sturdiness. Many customers appreciate the convenience of the treadmill, with comments highlighting its user-friendly design and simple assembly process. The treadmill's price point is also seen as a positive aspect, with customers noting its value for the features it offers. Additionally, the treadmill's sturdiness and reliability are praised, ensuring users feel secure during their workouts. While there are some concerns about assembly difficulties, belt issues, warranty coverage, the requirement to sign up for iFit, and unclear instructions, the overall positive feedback suggests that the Sport 5.5 Treadmill meets the needs and expectations of many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 411 reviews
  • Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good treadmill and quiet Comparing to the price, It’s a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great treadmill at an even better cost. It is quite and easy yo uese.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy breezy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to build and you really don’t need to register or pay anything

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waiting for 2 months to get fixed. Bad Experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received defective treadmill. Worst Support experience

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy doesn’t back product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt last anytime. I have been trying to.get it replaced with no response

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      delivery

      We are sorry that you are experiencing problems with your treadmill. You can contact us directly so we can assist you. Please reach out to us by calling (833) 680-4348 or you can email us directly at Support@iFIT.com.

      Thanks! – ProForm – Powered by iFIT IconHealthandFitness

  • Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love her treadmill and I start using it also. And love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This treadmill is amazing. I am so happy I decided to purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and the price was right! Walking on air!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmill at best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice treadmill, everything working good. Will surely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works exactly as advertised. Great Product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    how can I give a review when I can't get it delivered.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      LeonC

      We are sorry that your unit hasn’t been delivered yet. Seeing as your treadmill was purchased through Best Buy, you will need to work with their customer service team to resolve this for you.

      If you have questions regarding this machine specifically, you can contact us at (833) 680-4348 or by visiting my.iFIT.com.

      Thanks! - ProForm - Powered by iFIT IconHealthandFitness

  • Rated 2 out of 5 stars

    Will never buy from best buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after being rescheduled by the best buy installers 5 times, I finally got the treadmill. The wrong parts were in the box and the walking belt dragged. I have never gotten to use it as I am waiting for an exchange. No one at best buy has gotten in touch with me yet. Can't rate a product that is defective.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      POORCUSTOMERSERVICE

      We want to sincerely apologize for the experience you have had up to this point with your order. Retailers maintain and ship their own inventory of our products. We recommend continuing to work with Best Buy’s customer service team to further correct this for you.

      We look forward to you having a fully working unit very soon. Once you have your new machine, please don’t hesitate to reach out to us if you have any questions. You can find us at Support@iFIT.com or by calling (833) 680-4348.

      Thanks! - ProForm IconHealthandFitness

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new and is making a noise, wont recommend it

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      AliciaM

      We are sorry that your treadmill has started making a noise. This is uncommon for a new machine and we would like to address this for you. Please contact us by visiting my.iFIT.com so we can get more information from you.

      Thanks! – ProForm – Powered by iFIT IconHealthandFitness

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience ever ! Best buy service is unbelievably poor

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      MZar

      We are very sorry that you have had a bad experience with this unit. We would like to learn more about your situation so we can assist further. Please contact us by calling (833) 680-4348 or by emailing Support@iFIT.com.

      Thanks! – ProForm – Powered by iFIT IconHealthandFitness

  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. The speeds don’t match up. The inclines are off.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      JetP

      We’re sorry that the speed and incline on this machine don’t seem to be working as they should. In order to assist further, we will need more information from you. Please reach out to us by calling (833) 680-4348 or email us at Support@iFIT.com so we can address this for you.

      Thanks! – ProForm – Powered by iFIT IconHealthandFitness

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but definitely need help to put it together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for several months and everything seems to work fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service an having fun on our new machine thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my treadmill. Never have to go to the gym again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will not turn on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please help! My husband and I just put this together and it will not turn on!

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Rainbow

      Let’s find out what’s going on. Make sure you have followed all instructions carefully via your user manual.

      Check out ifit.zendesk.com for helpful resources. Call 833-680-4348 or email us at support@iFIT.com and we will look into what we can do to help.

      Thanks - iFIT IconHealthandFitness