Customer Ratings & Reviews

Using it steady for more than 7 months now. Camera quality is exceptional for daytime and the infrared night vision is of a high quality but performs best with some helper nightlights. 2-way audio has a disappointingly big lag time. Good range of remote panning movement. Closeups are screen pinching device functions. Capturing photos is reasonably straight forward but not important for my usage. 2.4GHz wireless operating frequency is it – 5GHz is useless and an interference if you forget to disable it temporarily while struggling to connect to the 2.4GHz WiFi. When adding the camera to the device app you must download said app from the Play or Apple store first. Connecting to WiFi is a very clunky process unless you choose to use the alternate QR code option—which should be the only option anyway. When setting up the camera the first time, make sure your device is connected to the 2.4GHz network that you will be operating the camera on. After that you can use any network on your iPhone or Android device to see your camera tethered to that 2.4GHz frequency. PCs and MacBooks are out. Works nicely on our Samsung tablet and iPhones 5s, 7 & 11p. Just don’t misplace your password. The application software vendors are not the camera producers and they do not play nicely together. Overall customer support is difficult. Quirky app problems make this camera a difficult choice between keeping or returning the product. Randomly, the App quits and pops up a useless retry, restart, or help option. You’re better off just manually [force] quitting the app and restarting it yourself. App restarting is too frequently necessary. Using a Samsung tablet for 24/7 monitoring requires some capture of movement even if you’re not using movement and sound detection. The Android OS will timeout after 4 hours of no change. Hang a mobile. I made a paper airplane with 8x12 paper and hung it with tape and dental floss from the ceiling using a pushpin. I would admit to owning the camera, and getting by okay with it, but I’d suggest that there must be something else available that’s way better than this.

Awesome camera, temperature check, sound alert and movement alert on your phone, rotates around, great definition, night vision perfect, plays lullabies, I found this camera the best purchase ever but I found very disappointing that while playing lullabies the camera alert me every 2 minutes for sound alert and it’s because of the lullabies that the same camera is playing, so that is the only thing I found disappointing about it.

As a first time parents, after doing my homework we decided on this one. The set up was kind simple, however the instruction that came along with it needs to be updated. I download the wrong application which caused a delay in the initial setup, however once I called the hotline, they uniformed me of the correct application, the set was fast and simple. I like the fact that this works with my Alexa and I can monitor my kids from anywhere with m iPad or phone.

This was my second camera. I loved the first one and I love the second one. The first one fell off the wall and wouldn't rotate anymore. Best Buy has the Replacement plan and I was able to switch those no problem. Works flawlessly with the app and the picture is clear with both daytime and night time. I can be at work and check on my little one when he's with his mom. I love it.

I was so excited to find a nursery camera with lullabies and motion detector sound detector all this great stuff but in reality this thing freezes so many times and. I it’s not my internet believe me I went down that road it’s this camera. Also you can’t adjust the volume the lullaby is so loud I can hear it from downstairs

Great for monitoring baby. Clear pic and video. Easy setup

Bought to replace an existing baby monitor for keeping an eye on the dog. Benefits include ability to pan the camera around the room and ability to monitor on our smart phones when away from home. Very happy with the purchase and functionality.

The camera and it’s features are really nice, the only thing I noticed is if we leave the camera on while we aren’t at home it absolutely chews the battery life on the device you use to watch the camera.

We bought this camera for all the functions. It has music and night vision and zoom. It even allows it to work like a regular baby monitor on your phone with sound only.

It’s ok but for a baby camera from this day and age it greatly under performs. It still works ok and has a decent number of features but it feels klunky laggy and cheap

Good video monitor for my Dad who has Alzheimers,use the video to monitor him at night time.

Still havent used it yet, because I cant get it to sync to my phone, and app registration was a pain

It worked great the first few weeks but then I became hard to connect to. Now 3 months later it is totally dead! I am returning it tomorrow!!!!

needed something to allow us to monitor an adult with dementia to prevent problems, it did help us but the picture didn't always work in darkness, not sure if it was the infrared system or outside radio frequency interference, the reported temperature was always off by several degrees as well

Couldn’t get the camera to connect to the internet. After finally being able to get it to connect periodically disconnected. There was not a reliable connection ever established.

I’ve had this camera for a while now. It was a little finicky to set up, but it worked pretty well at first. It would randomly disconnect, but it used to reconnect right away. About a month ago it stopped connecting at all. I’ve attempted to contact the company through the app since it’s app dependent and I think that’s where the problem is. I’ve deleted and reinstalled the app, and that didn’t work. I tried uninstalling and reinstalling the camera, and now I can’t even get it to reinstall at all. This is just an expensive piece of garbage now. Really disappointing.

The app for this never ever worked so wasn’t able to set it up had to return it would not recommend pain in the butt

I’ve had the camera for a little over a month but make sure you download the correct app with the blue and pink symbol. It has great features and the mic does work. I wanted to be able to see my new born when I was at work and it works great.

Concept great, unfortunately ghz too low on item to connect. Tried several hours no success. Tech support open weekdays only..not ideal. Returned.

Did not work well enough for our needs. Weak signal and horrible app