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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 612 reviews

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98%
would recommend
to a friend

Customers are saying

Customers recognize the AppleCare Protection Plan as a reliable warranty and insurance for their expensive Mac computers, providing peace of mind and helpful assistance when needed. While some find the plan reasonably priced, others express concerns about its cost and the potential for long wait times for assistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 612 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt at ease knowing I was protected in case something went wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Support

    Rated 5 out of 5 stars

    Great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very glad I purchased this plan. It gives me all the support I need.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need protection for products. You never know what can happen.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have help whenever I need and peace of mind for future issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3 star start ended with 5 stars so they got 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a 5 star resolution but not without issues. At the low of my service experience we were at a 3 star rating but Apple never gave up. Customer service rep after customer service rep but they got me the items needed to resolve my issue and get all items transferred and up and running. Since Apple didn't give up I balanced the 3 star low with the 5 star outcome to give them the 4 stars. I have dealt with other companies customer service who could not resolve my issue, could not understand representative. Apple didn't give up until all was resolved. Better to have AppleCare then to be in need of it and not have it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value for the price and will give you peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extra insurance coverage just in case something happens.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love the extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a small child, this protection is essential and a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always Get on Large Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the Apple Care to large Mac Purchases as a just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we hope we never need this service, we feel safer having it.

    I would recommend this to a friend
  • Pros mentioned:
    Support

    Rated 5 out of 5 stars

    Foolish not to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support is the best. Support team is quick,efficient, and patient.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must buy when buying Mac's. Without it, can be costly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have for a Device this expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a plan when I sink this much into a device like this

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    havent used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the purchase i hope i never use. it does give me piece of mind if something happens to my computer. i have had many windows computers crash and end up in the trash.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have it.Havent had to use it.Im sure it will be an asset.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind with a protection plan. Affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is necessary to have peace of mind should a problem arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would never buy it without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why spend money on something without buying protection plan for it

    I would recommend this to a friend
  • Cons mentioned:
    Not used

    Rated 5 out of 5 stars

    Hope it good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know have not had to use it yet and I hope I don't have to

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    3 yr warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 yr warranty instead of 1 is fantastic! Just as t what I needed

    I would recommend this to a friend