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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 612 reviews

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98%
would recommend
to a friend

Customers are saying

Customers recognize the AppleCare Protection Plan as a reliable warranty and insurance for their expensive Mac computers, providing peace of mind and helpful assistance when needed. While some find the plan reasonably priced, others express concerns about its cost and the potential for long wait times for assistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 612 reviews
  • Rated 5 out of 5 stars

    APPLE PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PRICE HOPE TO BE ABLE TO GET SOME HELP WITH ORGANIZING MY FILES WOULD HAVE LOVED TO HAVE A STORE NEARBY TO BE ABLE TO TAKE CLASSES TO LEARN HOW TO GET THE MOST OF MY COMPUTER, IPAD AND PHONE

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great thing t have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I'll never have to use it, but if I have to it'll be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assume it is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it on this iMac, but I have purchased before and was great when I needed it on a prior Mac. Hopefully I never need it but good to have when the you know what hits the fan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need to use the protection plan often. I had contacted customer service and told the agent I did not receive a written service agreement and I was told they would send me one. I have never received it. I am still waiting, and not too happy about that! I wanted a written agreement mailed by parcel post as I did not use the e mail on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've dealt with so many clients and customers that regret NOT getting the Apple care plan. It covers a lot of issues and isn't very expensive overall. Just get it. You'll be glad you did.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when you might need this...good to know it's there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help was there when I needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care came through big time helping me get started on my new Mac. Restored all my desktop folders when I thought they were destroyed, and gave me several tips on using the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to love about AppleCare? They keep it simple by allowing me to take my apple product directly into an Apple store. I can schedule a time so that I'm in and out with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good to get apple care. This basically covers just about anything on your computer. Spending a good amount on a Mac it is definitely worth the extra few buck for apple care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can I say its Applecare. If most anything goes wrong they fix it or replace it. Its basically automatic when your product is at the price point of the computer we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this Apple Care for my Imac, but I've used Apple Care for various other Apple products. I have been pleased with their service every time. I recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is on the expensive side but when you call service is outsanding. Have called three times and find the person assigned very knowelgable. Big plus is they are from tyhe USA

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price for complete hardware coverage by apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for expensive computers such as laptop or iMac 27

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for avid users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You wouldn't jump off a bridge without a parachute would you? And buying an Apple iMac 27 5K without AppleCare is about the same. A must have for any and all avid Apple users.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this investment, just make sure it's protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen size for the bedroom.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the picture clarity and color on this TV. The screen is so clear and bright! The remote is very "user friendly." Excellent quality as expected from Sony/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don't need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But is's always good to have. The good thing about this plan is that they would come to your house rather than having to bring the computer in....that's totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usable advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from Windows to Mac required some help and Apple Care was a conveniently to learn and execute the new skills. They have been easy to access and always helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care for Apple products are always worth it.

    I would recommend this to a friend