Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 612 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

98%
would recommend
to a friend

Customers are saying

Customers recognize the AppleCare Protection Plan as a reliable warranty and insurance for their expensive Mac computers, providing peace of mind and helpful assistance when needed. While some find the plan reasonably priced, others express concerns about its cost and the potential for long wait times for assistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 612 reviews
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this extra protection in order to protect my investment. It covers the accessories as well as the computer itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always believed in protecting my investment by having Apple Protection Plan to help me to troubleshoot my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Mac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to say that our sales person was great. Very attentive, and knowledgeable about MAC's. Service was great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have paid for a lot of insurance in my life that I hope to never use. My computer is an expensive machine and I wanted to protect that investment with Apple care. I also knew that they are very patient in answering any questions that may come up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'd give 5 stars for online help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The summary says it all. This does not include online tech support. I have no apple store close by so it's nice to have everything the gear squad available, but I had to bring the computer in instead of drinking coffee and clicking some buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A have to get part of your Apple purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple protection plan covers everything that could possibly go wrong with the computer that is not your fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat the cost of apple care for 3 years. It's worth it since the cost of the computer is pretty high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value to go with Apple products. Provides inroads to the best customer service in the business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing help. Loves these people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare technician are extremely helpful and professional. I've called maybe 6 times and they were all great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad to have the plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to know that I have the plan and used it whenever I had questions. It is my first Apple computer and I had a few questions during a couple of weeks. Techs were very helpful and knowledgeable. I'm glad that I bought the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is back up and it helps if a sales employee accidentally drops your computer on the way to the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple for Apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an Apple, get Apple service. There will not be $$$ surprises like one might have using "Geek."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    applecare

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel secure even though I might need it. Other people use the computer and are not always careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why would I

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even knowing That my Past apples have been all good Apple care is great in on the phone help and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service made setup of computer so easy. They answer all questions in language I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is a must for Apple products. The plan covers items that most plans wont touch. Thank you Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully will never need this but just in case all specifics will help greatly in repair or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have with any Apple product but in most cases nothing happens with their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good idea to get this on a large purchase. Apple Care has been very helpful when I need assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any apple product. Apple takes extra care of the equipment purchased with apple care

    I would recommend this to a friend