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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 612 reviews

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98%
would recommend
to a friend

Customers are saying

Customers recognize the AppleCare Protection Plan as a reliable warranty and insurance for their expensive Mac computers, providing peace of mind and helpful assistance when needed. While some find the plan reasonably priced, others express concerns about its cost and the potential for long wait times for assistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 612 reviews
  • Rated 4 out of 5 stars

    Great first choice purchase for apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a good investment for something that I have not used. The mac desktop was a first purchase and I have had good support with other apple products. So I decided to continue in using apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know when I will use it. But with a baby on the way it's better to be safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet. Its an apple product so hopefully if its ever needed it'll be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had apple products before and of course they last but why not protect them just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't buy a new computer without this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Mac customer my whole life. Happy to invest in this insurance on my new Macs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought in my receipt before 2 weeks were up and received the sale price on my mac! saved 100$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care is worth the extra cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Apple Care. It relieves you from the stress if an apple product is malfunctioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wanted the best coverage possible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have the extended care in case you run into an issue with your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price! My IMAC is covered for 3 years and I have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great When needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great When Needed. Apple can usually fix things quickly once your with a service rep.

    I would recommend this to a friend
  • Pros mentioned:
    Support

    Rated 3 out of 5 stars

    Good phone support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care has great phone support with little wait time, however they could not replace my defective Mac as I waited beyond the 15 day return period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know that I not only have Best Buy backing my computer but also Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer does everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer has a lot of features like a good photo program and all easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get it for my apple products they make your issues as seem less as possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the protection plan and since its an apple product they add 1 more year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my mom a 27" Mac and also bought her the Apple care plan just in case of hardware failure. I've used Mac for almost 15 years and have never had a single hardware failure. But you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is great - just a phone call away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calling Apple is so easy. They have the patience to talk us through any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to get the service for three years, knowing that I will receive support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the peace of mind warranty. It was $30 cheaper than buying it from Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet but with me transitioning to mac this is comforting to have.

    I would recommend this to a friend