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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 612 reviews

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98%
would recommend
to a friend

Customers are saying

Customers recognize the AppleCare Protection Plan as a reliable warranty and insurance for their expensive Mac computers, providing peace of mind and helpful assistance when needed. While some find the plan reasonably priced, others express concerns about its cost and the potential for long wait times for assistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 612 reviews
  • Rated 5 out of 5 stars

    Protection plans are very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already used my plan. Very helpful when I don't understand what I'm doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Called them multiple times and they answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was great. Got my delivery in 2 days. Fast, efficient and great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely recommend for any Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare covers products for any software damage outside of their 1 year warranty. This covers you for extra time which you may need. I recommend for any apple product just in case something happens!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Support, when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchase of late 2015 iMac, had to call AppleCare on second day regardless account setting. Didn't take long until someone answered my call. It took even shorter to resolve my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have added protection when needed. Never leave Best Buy without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must get the care plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy an Apple product without the care plan. I purchased the iMac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service for all needs and questions. highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get it with apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it with this iMac but worth having with most apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending a couple of grand, it is reassuring to know that  has My back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think anything Apple you buy, it needs to be accompanied by the Apple Care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used it, but I would have in the event if I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appears to be doing the trick for stopping viruses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend. Have already detected one virus and the software blocked it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet however I'm sure it will be handy when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a mind at ease product knowing you have coverage if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too soon to tell!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUT in the past on another Apple laptop this plan more than paid for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care gives me a sense of security if I ever need help with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No stress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having apple care is a stress reliever. Anything wrong Apple will handle it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has the best customer care and having it extended gives us piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has made this policy affordable and helpful if you run into trouble.

    I would recommend this to a friend