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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 612 reviews

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98%
would recommend
to a friend

Customers are saying

Customers recognize the AppleCare Protection Plan as a reliable warranty and insurance for their expensive Mac computers, providing peace of mind and helpful assistance when needed. While some find the plan reasonably priced, others express concerns about its cost and the potential for long wait times for assistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 612 reviews
  • Rated 4 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Care plan is a great resource to have just in case the system starts to do something weird.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everyone should consider this when you shop at BBuy

    I would recommend this to a friend
  • Cons mentioned:
    Wait time

    Rated 3 out of 5 stars

    okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long wait time for assistance We help with general setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spent the extra for the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically when you spend $2k on a new computer you better buy the protection plan.

    I would recommend this to a friend
  • Cons mentioned:
    Not used

    Rated 3 out of 5 stars

    Haven't had to use yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say anything right because I haven't used it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not needed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. Wish it was for at least 5 years instead of 3.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a much needed product that I use for capturing the best moments

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products are great. I will always buy there care package.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't need to use this but i've heard they are pretty good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too new to rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expect Apple service to be excellent. Have not had to use it yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this plan because we have kids who like to break things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but hope when I do have to I'll come in handy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    havnt had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess its good, really havnt needed yet, so cant really rate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Mac, should have done this earlier. Learning lots

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was informed that this is a great product to have, I agree

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to Have in Your Back Pocket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i highly recommend if you are switching from PC to Mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope I don't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't need it but worth out if I do. We will see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It should be good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple store takes care of the problems right away.

    I would recommend this to a friend
  • Cons mentioned:
    Wait time

    Rated 1 out of 5 stars

    very dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the 3 year protection plan the same time as my iMac-27, during set-up I had a few questions so I called the "pros", wait time for a real person was long, once she finally came on the line it seemed she knew less than I did, failing to resolve my issue she transfered me to her supervisor, This person, I believe Nick was his name, informed me that my problem could not be solved, I informed Nick that I would then return my new iMac but thanked him for trying, Afterwords I resolved my dilemma without their help, Was very disappointed with their knowledge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pointless purhae

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a pointless purchase, I can understand if you are a family that is rough on your equipment but with the amount of money paid for an Apple product, protecting it is important

    No, I would not recommend this to a friend