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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1596 reviews

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97%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, peace of mind, and insurance that AppleCare provides for their MacBooks. They appreciate the warranty and find it to be a good investment for peace of mind. However, some customers find it expensive and are disappointed that it does not cover water damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,596 reviews
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    worth the money for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the apple warranty on all mac products, have only had to use them one time and they have excellent customer service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Happy I have the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new MAC. Happy to have the protection. It's really necessary to make sure your MAC is covered outside the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought AppleCare protection plan for three years for our new MacBook this is a good investment and peace of mine for me.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    AppleCare Protection Plan for Mac 3 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has Finacial Protection is a perfect way to be fully Secured only because the plan gave me aPeace of Mine

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a good investment for if something happens to the product. These things are not cheap to repair.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Always Get Apple Care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service, support and peace of mind. You can't go wrong with Apple Care.....unless you don't get it!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Warranty

    Rated 5 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got AppleCare for a good price when I bought the MacBook Pro. Has a 2-yr warranty which is good. Thanks BB.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple-Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased this because even though i never had an apple laptop i needed to have a peace of mind of knowing i will be okay if my laptop took a virus on it or if i dropped it. why not ? For $300 more? instead of paying for new laptop which is out of the budget for most of us these days. Once you buy it, you don't need to register it since it is automatically goes on the laptop you are putting it on unless you buy it after the laptop was purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you're going to spend all that money on a new macbook you might as well be safe and have it covered!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    haven't had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was expensive and don't expect to have to use it but if I do I'll be glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased AppleCare for my iPhone and MacBook and I love it. They have been amazing at helping me trouble shoot my issues and getting them resolved ASAP. I love that you can chat online or setup a time to have a representative call you. They are available 24/7 and that makes for even better convince instead of the usual business hours only. It's pricier than others but then again you get what you pay for so I think it's well work it.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty
    Cons mentioned:
    Water damage

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this yet for my MacBook Air but used it when my MacBook Pro needed a new hard drive and everything was covered until the warranty!!! Definitely worth it. Just wish it covered water damage :(

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Warranty

    Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the mac extended warranty for my items. Great added peace of mind for the item.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive but gives you piece of mind. I’d only get it for large purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The terms and conditions seemed good to mine, plus because I am a college student I got it half of the price. When you are buying something expensive is always good to have some protection .

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Warranty

    Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my warranty for my MacBook Air. It case anything goes wrong, you’re covered!!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Warranty

    Rated 4 out of 5 stars

    Thanks for the upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was getting a two year plan at point of sale but it seems to be for 3? For the price, I'll take what I can get. Haven't had to try it out yet but hopefully it will come in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    It's a good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say when you spend $1000+ on a product you should protect your investment.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Protection

    Rated 4 out of 5 stars

    only time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had good luck with Apple products and never used Apple Care. But insurance is insurance just in case. Purchase should depend on how long you intend to keep this product around.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $200 total for $100 a year is not bad to keep your $1000+ laptop safe. Worth it.

    I would recommend this to a friend
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