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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1596 reviews

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97%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, peace of mind, and insurance that AppleCare provides for their MacBooks. They appreciate the warranty and find it to be a good investment for peace of mind. However, some customers find it expensive and are disappointed that it does not cover water damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,596 reviews
  • Rated 5 out of 5 stars

    Best protection plan ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't leave the store without it! It is a small price to pay in case of a problem. I have had many Macs and always buy the extra plan. When there is a problem, they take care of it! We had a Mac that became un-reparible after 2 -1/2 years and Apple simply gave us a new comparable one, and set it up for us. They were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for replacing the battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy the AppleCare protection because I haven't had issues with Apple products breaking very often. I bought this for the fact that I can replace the battery in a couple of years. Hoping that's all I'll need it for. It's a great value for that fact alone, unless you are planning to not keep the device that long.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Love the warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty and service at bestbuy can't be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    secondary warranty a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    u never know when how long to protect ur investment

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Laptop for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind for needed repair or replacement

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest protection. The best thing and decision..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security of having this for my computers!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a useful and reliable protection plan!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very usefu , covers accidents and repairs. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this protection just in case.................

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with getting protection for your Mac

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have protection for laptop. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    decent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an okay deal for apple care. With apple's anticonsumer friendly changes to their laptops every few years, making it harder to fix yourself, this is a decent deal. I mainly got it for the battery in a few years. Might be worth looking into if you get the new Macbook Pros because they might have undiscovered issues.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Worth the money - repairs are costly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy an expensive product without it.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good coverage plan. hope to never need to use it

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is must warranty you need to buy with laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a great ideal to alway get protection

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Purchased for Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this as I have not had issues with my computer. I purchased this for piece of mind in case something goes wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 4 out of 5 stars

    peace of mind, but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have never contacted Apple or needed to use my Apple Care, I highly recommend purchasing it as an insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A "best buy"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought many products for myself and our grandchildren at Best Buy and always add the Geek Squad services. In my latest purchase of a MacBook Pro, I understand the plan will let our granddaughter seek repairs at any Apple Genius Bar as well as at Best Buy. I've been very pleased at the service we've gotten.

    I would recommend this to a friend
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