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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1596 reviews

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97%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, peace of mind, and insurance that AppleCare provides for their MacBooks. They appreciate the warranty and find it to be a good investment for peace of mind. However, some customers find it expensive and are disappointed that it does not cover water damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,596 reviews
  • Rated 5 out of 5 stars

    Always buy Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Apple Care for all Apple products because even though I frequently do not need to use it, when I have to use it- Apple has been helpful and supportive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend that you protect your mac as it is a lot of money invested in one product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I am not usually one to purchase an extended warranty and am a true believer in Apple's products lasting a long time I purchased this warranty because the laptop it is covering will be used by a teenager. Plain and simple!

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 4 out of 5 stars

    Comfort of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offer the best coverage for insurance and I had to get it on my mac book pro

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    it's a good idea to have a 3 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have the protection plan just in case of any issues in the next 3 years

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Okay experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with all windows computer and macbook too. good product with good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my senior about to grduate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a problem with the open box item we brought we took it back and they checked it to make sure it was internal problem told us for $30 more we could get a brand new one ...Best Buy is amazing..they have come a long way..thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for a 3 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all of the things that have gone wrong with our computers in the past, having the 3 year plan and getting it with a student discount is a great thing to do. Saves us a lot of worry, especially for such expensive products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Apple Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got a new back and am satisfied with Best Buys protection plan previous purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases for my new Apple Mac laptop but its so awesome no need to use Geeksquad or Apple protection plan so far! Apple products all the very best! #1 I Have 3 now all synced seemlessly together in only seconds automatically!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this proctection for my MacBook Air just any case anything happen to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this in the past and was extremely pleased with the outcome. With Apple Care I was able to get my product replaced with ease when if I had not had it I would of been out of luck. Will always purchase from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple stands behind their products and you can be sure with Applecare help is there when you need it. The customer service reps are well trained and friendly. Service is fast and efficient and always there when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    4 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet but nice to have the security. A little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protection plan is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must to have a Protection plan for such a costly buy, no compromise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Apple devices need Apple Care. This protects against accidental damage and factory defects. It would be horrible to buy a brand new device and then it accidentally fall and then your stuck with a giant repair bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not get it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it to get it, because if something goes in it, like battery or screen, they replace it. It's a whole lot cheaper than not getting it and something breaks and you either gotta pay out of pocket, or buy a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    belt and suspenders. not used it yet but price was right for peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet. Good to have especially for three years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the three year Apple Care Protection Plan when I bought a new MacBook Pro, but I haven't had to use it. I still give it 5 stars based on the many Apple products and service plans that I've had over the years.

    I would recommend this to a friend