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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1596 reviews

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97%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, peace of mind, and insurance that AppleCare provides for their MacBooks. They appreciate the warranty and find it to be a good investment for peace of mind. However, some customers find it expensive and are disappointed that it does not cover water damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,596 reviews
  • Rated 5 out of 5 stars

    Important to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my Applecare yet because I have been taking care of my laptop. However, I am so glad that I have it if I ever need it, I know that it will be in good hand and will be fixed quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. But very happy I have it just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Bought for mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great security in case something happens with the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to know that if your Mac goes down or if you have a problem then you can take it to apple to get fixed no 3rd party company. They will replace it for a newer model if they can't fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a call to get an explanation on how to switch off messaging on my laptop. Nobody wants their IMessages broadcasted to everyone using the laptop. They were extremely helpful and got it take care of!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a good product it was very helpful and highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Water damage

    Rated 3 out of 5 stars

    Good plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good plan for apple products and I would definitely suggest purchasing it. The only problem with this product is that it does not cover water damage which can be an issue. If you don't have problem with water then I would definitely recommend incase anything goes wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Piece of mine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping never to use it. Purchased for my MacBook Air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare is well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully nothing happens to my MacBook Air but if it does I purchased AppleCare and they cover a lot! I purchased the 3 year plan, it was a little more expensive but you can never be too careful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple products protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a high dollar apple product then I would recommend this as parts and repairs are quite costly. Used in past on other products and cost was far less than part and service would have been.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case. AppleCare protection is worth the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a surge go throughout my apartment building and I had my laptop charger plugged into the wall. AppleCare was quick to send me a new one! Saved me $80 on buying a new charger!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help, very knowledgeable and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 3 year Apple Protection Plan with my last MacBook Pro and had a great experience with the help I received. The help desk is a call away and always offers professional quality support.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Damned if you do...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day I spill coke all over my keyboard, I'm sure it'll be worth it. I have used it so many times on my cell phone, I saw no reason to not get it on my Mac. Thankfully, I've never had to use it, but if I hadn't paid for it, I would've dropped my computer down a flight of stairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use this protection plan, but purchasing it was a "no Brainer"Hopefully I will not have house it anytime soon, but the assurance of having the safety net is well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    overall protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think apple care for the MacBook I purchased was well worth it because if you loose a key or your charger breaks etc. they will fix it for you with no additional fees and it's good for 3 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need the Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used AppleCare once in my three years of owning a Mac, but it is nice to have the assurance that they will be there in case anything goes wrong. Fortunately I haven't needed to replace anything major with my Mac while owning it, so I haven't necessarily gotten my money's worth, but I at least have it if something does happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From past experiences

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used in the past and got good service hopefully I'll never have to use Best Buy was having a sale so was included in price of laptop I think it's a good idea especially for a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free as an added bonus to a MacBook Air my daughter purchased. I really liked that it was a 3 device use. No issues on my laptop since installed and she doesn't seem to have any issues either.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it with the product, a must have protection.

    I would recommend this to a friend