Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1596 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

97%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, peace of mind, and insurance that AppleCare provides for their MacBooks. They appreciate the warranty and find it to be a good investment for peace of mind. However, some customers find it expensive and are disappointed that it does not cover water damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,596 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    reasonable for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy buy choice prices is reasonable for the what you get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is definitely worth every penny. For all of the chances I can mess my computer up and all I have to do is send it back to get it fixed...it's definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have. Just in case, anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally feel like it's always good to be covered on huge purchases like these. I've talked with the Apple Support Team before, and they're always good about identifying the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    GREAT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend! Love this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have AppleCare with a new laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot comment on Applecare yet for my new computer, but in the past it has been very helpful for my iPad and iPhone so I would never buy an apple product without inculding this support.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 4 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty just in case- good for 3 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard for an iPad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard and cover protect the iPad and aren't too bulky. The Keyboard is great when writing emails and filling out forms. Much easier and convenient than the keyboard on the iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute Necessity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple protection plan is an absolute no-brainer. It covers most everything that you could possibly dream of happening to your computer and the Apple representatives are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never own an apple product again without purchasing apple care. When I have it I never seem to use it but when I don't I seriously regret not buying it. Definitely worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I've always found Apple's protection plan quite overpriced I find myself getting it for the ease of assistance it provides. Just a phone call away and problems are resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protection for your Mac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you might need the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swell enough for my sister-in-law.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife insists on buying extra-protect plans. My sister-in-law lives a couple miles from one of those lovely Apple Store places and she's the kind of person who needs extra support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my new Mac less than a month and already I've had to ask for help with just getting around....since I'm a new Mac user. The staff at Apple Care are very efficient and helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    included with computer purchased during promotion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet, because I haven't had any issues related to the machine, but I was happy to know that the 3 years of protection was included with my Mac when I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Worth taking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always better to take apple protection care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AppleCare ... what can you say

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is AppleCare. It is clearly one thing that separates Apple from the competition. However, I have noticed that the technical abilities of the AppleCare technicians have gone downhill in the last few years. Here is a hint: Just immediately ask to speak to a Senior Advisor. Save yourself a lot of time and trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection...................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan-Great Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare was included in Black Friday specials- bought 3 years of coverage for the price of two! The plan offers product replacement with anew Mac if it cannot be readily repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare is always great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using AppleCare for over 10 years. They are patient, knowledgeable , and go out of their way to meet your need. Working with them is like visiting with a friend on the phone.

    I would recommend this to a friend