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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1596 reviews

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97%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, peace of mind, and insurance that AppleCare provides for their MacBooks. They appreciate the warranty and find it to be a good investment for peace of mind. However, some customers find it expensive and are disappointed that it does not cover water damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,596 reviews
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy applecare with my mac computers as you never know when something happens. It years past its helped with repairs costs vs not having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare protection plan for MacBook Pro 13"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet utilized any benefits of the AppleCare protection plan for my MacBook Pro 13", but am glad to have it in case of any emergency need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had to use the AppleCare insurance which is a good thing but I would recommend anyone to buy it as a secure blanket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm often very clumsy and getting apple care has been a good investment because now I'm less concerned if I was to drop my laptop *fingers crossed*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good idea to get. Had it for my previous mac also and only needed it once when power adapter broke. No issues getting it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Apple Care Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for such a large investment, it just makes sense. Since we're a windows family, MacOS is new territory and the helpline has already payed off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is a must-have for any Apple product you own. It is a very comprehensive and complete type of insurance plan that you can't do without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had apple care but the day I bought computer the apple tech was there and for the money it's protected for 3 years u can't beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful for answers to all your questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this 8 years ago with my first macbook and when I replaced it , it was a no brainer to get it again. solves any problems that come up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get the Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. After the limited warranty goes away, you are definitely going to want to have a backup plan. This is a HUGE help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care for all my products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it fir my macbook but apple has taken great care of my family with phones. It is cheaper than insurance through a carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated at buying this at first but I received $100.00 off the price when I purchased my laptop. I feel more secure having AppleCare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely useful in getting setup. They walk you tbrough everything. No guesswork and no having to wait in lines at the Apple Store either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't utilised the plan as yet....because I have notbuad any issues with my Mac....but I will be sure to use it if and whenever that happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the purchase. It covers a variety of problems. Always good to have the extra protection for such an expensive item.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 1 out of 5 stars

    Useless...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is a great company for making money for their company...they sell a "warranty" that protects you from nothing. Everything that could go wrong with your laptop is considered accidental damage because Apple makes a product that doesn't hold up to normal use for a device. The tech said simply touching it would break the retina display and is considered accidental damage which isn't covered by AppleCare protection. There is no crack in our display, there is no physical dents in the case of the laptop that would indicate a hard drop, but there are lines up the screen. Despite having 2 months left in our manufacturer warranty and 2 in the 3 years of extra protection...we have a laptop that will cost an additional 700$ to repair according to our Apple Authorized Repair shop. Will be the last Apple product I will ever buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products are top of the line but having the support of apple care is reassuring that no matter what they can take care of ur laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 4-5 apple lap tops now. I have always had great service with them, I have always purchased the plan, no problems what so ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first MacBook, so I have a lot to learn about the system. I purchased the Apple Care Protection Plan to provide help if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple care plan covers much more than your typical care plan. Luckily I haven't had to use it, but I fee much better because I have it.

    I would recommend this to a friend