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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1596 reviews

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97%
would recommend
to a friend

Customers are saying

Customers enjoy the protection, peace of mind, and insurance that AppleCare provides for their MacBooks. They appreciate the warranty and find it to be a good investment for peace of mind. However, some customers find it expensive and are disappointed that it does not cover water damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,596 reviews
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Essential Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every computer will have an issue, no matter who is making it. It's better to be safe than sorry. I've never been disappointed in buying coverage. It's always helped. I have been furious when I didn't have it though.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great deal for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the laptop for a high school student in the family and figured better get the "warranty" since kids are hard on electronics. Apple offers a student rate for equipment used by students, which was a huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am not sure if applecare includes accidental coverage, but this is a good protection plan to buy. If you are already spending this much money on a apple product i think it would be wise to splurge on a protection plan. The apple reps are available to answer any and all questions you may have, i personally dont like talking on the phone so i prefer to use the chat system

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare will help you no matter what the issue. Customer care is invaluable. Defective chargers, batteries, quickly replaced at a certified apple care provider and seller. Worth the investment for your peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very Necessary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very rarely will a MacBook pro have any trouble within 3 years, but as a matter of policy, I ALWAYS get a protection plan for a laptop AppleCare covers everything, it is a must buy for any apple laptop you would buy.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind
    Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    not cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rather expensive yet it brings a peace of mind in case of breakdown

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Apple hasn’t been taken in for any problems yet. But if so I know that the Apple care will take care of anything I need, due to the fact my parents have this with their Apple and have had to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually always purchase a protection plan, especially electronics that can be costly in the event of a repair...Apple products are great, but as with most electronics when things break, they are costly to repair.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    I have peace of mind knowing my Mac is protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop protection because my daughter is away at college and I want to have the peace of mind of knowing that if something goes wrong she can just get the laptop worked on no matter where is she at.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Confident with quality of purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the confidence of knowing my device is protected from any faults I can't prevent. I had to replace the battery on my last computer twice in 2 years just so it can again hold a charge for only 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AppleCare protection is definitely worth it. I have used it a couple of times on other products. You could bring it to Apple or Bestbuy if their is a problem. If it can't be fixed it will be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    don't be a fool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any laptop purchase should be with a protection plan...don't fall victim to manufacturer warranties that don't cover anything but "manufacturer" defective material...protect yourself at all times cause you never know

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend apples protection plans. Even if you don’t end up using them, it’s worth the cost vs. the risk of damaging your device and not being able to do anything about it.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Haven't used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to review this product because we have not had the opportunity to use it which is a good thing. I would recommend getting it as the repair cost for these MacBooks can be quite expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    EVERY ONE I KNOW SAYS IT'S THE BEES KNEES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But... I don't think bees have actual knees. I'll still be using the bonuses it includes like the classes & what not. Couverage against things that could occur doesn't seem like a bad idea at all.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always good to have this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan since I learned the hard way after buying a Microsoft Surface Pro and not getting the Geek Squad protection offered. Apple doesn't have Geek Squad protection so went with theirs.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd rather Apple built a product to last, but the protection plan is fairly priced. Had I bought the plan last time I would not have needed to buy a new laptop. Great coverage provides peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we got this applecare protection plan for 3 years to have some peace of mind that if there is any problem with the laptop we are covered and don't have to worry about unexpected expenses. thank you

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a dilemma before purchasing the apple care plan but I'm definitely glad I went with it. I've heard too many stories where the 1 year warranty expires and something happens to the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best care plan out there. Customer service is great and they will take care of you for support. Many others just work with you during incidents requiring replacement or repairs.

    I would recommend this to a friend
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