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Customer reviews

Rating 4.9 out of 5 stars with 430 reviews

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97%
would recommend
to a friend

Customers are saying

Customers highly value the protection, peace of mind, and extended warranty that AppleCare provides for their Apple TV. They appreciate the insurance-like coverage that protects against any potential problems, giving them peace of mind for their purchase. While some consider the price to be a bit expensive, many find it reasonable and a worthwhile investment for the service and protection it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 430 reviews
  • Pros mentioned:
    Insurance
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    AppleCare is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes such good products that I have actually never had to use any of my AppleCare, but it makes me feel good to have it...let's face it, Apple products are expensive, and no matter how "worth it" they are...having to spend the money to replace it IF something awful happens is not cool. AppleCare is the only insurance I buy for my stuff (not including my home and cars).

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Peace of mind

    Rated 5 out of 5 stars

    Never hurts to have protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I finally had money to buy gadgets and stuff I always got insurance. People would tell me that if you get insurance your basically plan to break it. My response to them is this, I paid $150 for my apple tv and I love it, if it breaks you can be rest assured I wont have those $150 free anymore to buy another one. That's why I get the insurance.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    I Hope This Was A Waste Of Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance (AppleCare included), is something you buy hoping you'll never need it. I hope I bought AppleCare under that logic. The price is okay for this.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Protection

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always say, "If it comes with an option for coverage, get it. IF you don't, you'll break it". Then you'll look and feel like the kid who lost his balloon! Don't be that kid.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Cant beat apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is must and it is awesome. Apple is great but sometimes things happen. Their service and support is outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Protection

    Rated 5 out of 5 stars

    Makes me feel comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like nothing will go wrong if i buy the insurance. For me that is enough. I have used the protection and am very happy with the results when things have gone wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service, Warranty

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With any Apple purchase this is a must have. It extends out your warranty and includes accidental. You can’t beat this service.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best for Apple remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case the apple remote drops and the glass breaks... the Apple remote itself is $80. Hasn’t happened yet but it happened to a friend!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new computer and wanted to make sure it was protected in case anything happened to it. It didn’t cost a lot

    I would recommend this to a friend
  • Pros mentioned:
    Customer service, Warranty

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the Apple care. Well worth the money. Any issues , just take it in , it’s that simple.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service, Protection

    Rated 5 out of 5 stars

    Apple trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy an Apple product without buying their protection plan. They are always great to work with and seem to know ALL of the answers.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your Apple stuff and base thinf toh have to get with every device to have your back

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Don’t go without

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be smart Apple is expensive protect it cause you don’t want to wish you did protect it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get the apple care. always. worth the money to protect your investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Extend

    Rated 5 out of 5 stars

    no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just think you can't go wrong with a little extra protection , i just wish that you could extend for another year .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The only reason I purchased the apple care....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several products from apple that seem to get these "glitches" in them. Once this happened in a new iPhone 6 Plus, right after the manufacturers warranty expired (within 30 days). Having apple care would have saved me a lot of money. I have an apple cube, older generation, that expired right before the manufacturers warranty expired. Apple care gives me two years worth of protection. I like that a lot!! Don't buy another apple products without using protection.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for purchase. Little expensive but less than other apple care products

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Peace of mind

    Rated 5 out of 5 stars

    insurance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance I hope never to use. Worth it for peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year plan is needed for the Apple TV, they have been know to have problems. The plan protects you

    I would recommend this to a friend
  • Pros mentioned:
    Customer service, Protection

    Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plans - if you ever have an issue- Best Buy takes care of you!

    I would recommend this to a friend
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