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Customer reviews

Rating 3 out of 5 stars with 4 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 1 out of 5 stars

    Noooooopppeeee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it at all. Do yourself a favor. Splurge and get the real thing, not this.

    No, I would not recommend this to a friend
    • Brand response from Pursonic Customer Care
      Posted .

      Thank you for taking the time to share your feedback. We’re really sorry to hear that the Pursonic - Muscle Recovery & Relaxation Power Duo: Massage Gun & Handheld Electric Sport Massager didn’t meet your expectations.We absolutely want to make this right. Here’s what we can do:
      ✅ Offer a return or exchange .
      🔄 Help with a replacement unit if you believe the product may be defective
      📩 Connect you with customer support directly to address specific concerns and find the best solution for you Your experience matters to us, and we’d love the opportunity to turn this around. Please reach out to us directly with your order details so we can assist you right away.
      We appreciate your honest feedback and hope we can restore your confidence in us.

  • Rated 1 out of 5 stars

    Bad don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst of worst!!!!! ................................

    No, I would not recommend this to a friend
    • Brand response from Pursonic Customer Care
      Posted .

      We apologize if the product didn’t meet your expectations. We understand your frustration, and would really appreciate it if you could kindly share more specific details about your experience. What aspects of the product were disappointing to you? Was there something in particular that didn’t work as expected?Your feedback is valuable, and we would love to understand your concerns better.Thank you so much for taking the time to share your thoughts and please feel free to contact our Customer Care Dept at [email protected] so we can make it right for you. A satisfied customer is our #1 priority.

  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick delivery. Grabbed for a Christmas gift and can’t wait to see how well it works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this massage gun. This was a deal to also get the handheld massager with it. Good value.

    I would recommend this to a friend
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