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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1097 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the Quest 3S 256GB for its very good overall performance and awesome VR experience. Many find the headset to be comfortable, lightweight, and easy to set up, with clear graphics. However, some customers have concerns regarding battery life, motion sickness, lens quality, and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,097 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs. A

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our kids were very excited, theyve really enjoyed their VR

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey NormajeanA,
      Thank you so much for your wonderful review!

      We're so thrilled that your kids are loving their time within VR, we can't wait for them to continue exploring more of the virtual wonders that the Metaverse has to offer.

      We hope you have a wonderful day and we wish your kids all the best in the virtual realm!
      oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to play with, everyone will enjoy it. Best gift ever

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello there!

      Thank you for taking out time for the wonderful review!

      We hope you continue to enjoy the experience ahead. oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great overall experience, and when playing Batman you really feel like Batman

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, thank you so much for your wonderful review!

      We're thrilled to hear that you're enjoying your starting adventure into the Metaverse, starting it with Batman is a great show that you'll have many more amazing adventures while travelling the virtual world.

      We wish you all the best on your hunt after the Gotham rats!
      Have a great day and keep gaming! oculus

  • Rated 5 out of 5 stars

    #WELOVEBESTBUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item for my brother as a birthday gift, And without a doubt I’m thankful to Best Buy! They did same day delivery(NO FEE) And it came exactly like the picture. Packing was great, delivery was phenomenal.Easy to say that I am now a loyal Best Buy customer moving forward⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    VR set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves his VR set. He has tons of fun with this virtual reality world! 10 outta 10 recommend!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Esmeralda,

      Thanks for taking the time to leave us a great review for your sons new Meta Quest 3S, we really appreciate it!

      We are thrilled to have your son join us in the Metaverse, we are sure they will have a great time exploring the many worlds of VR as there are plenty of experiences to try out! oculus

  • Rated 5 out of 5 stars

    Meta 3s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it’s a good product as it provides good resolution to whatever game you’re playing, and it just feels unreal to be in a game. For example like Batman Arkham shadow, it makes you feel just like Batman.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there AllanD,

      Thanks for taking the time to leave a 5 star review - it is greatly appreciated.

      We're delighted to hear that you're enjoying your time in the Metaverse, all thanks to your brand new Meta Quest 3S.

      Hopefully we'll get to see you in Gotham soon! oculus

  • Rated 5 out of 5 stars

    Batman a tu lado

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game! I feel like I'm inside Gotham City next to Batman. The graphics are great, I can't stop playing, it's amazing! I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Quest 3S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device with extraordinary cutting edge technology, it’s almost as if you can reach out and touch things and feel like you’re actually right in front of things, definitely mind blown.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Saul!

      Thanks for taking the time to write this amazing review. We're all about realism and immersion and we're delighted that you're experiencing this yourself!

      We hope you continue to enjoy your new device and welcome to the Metaverse! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Meta Quest 3S Batman bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was amazing. Batman was extremely fun to play. The Quest headset is comfortable and graphics look really good. I would 10/10 recommend to anyone. Additionally, the service and guidance I received at BestBuy was top tier.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello,

      Thank you so much for the five star review, we hope you enjoy exploring the Metaverse and getting stuck into Blackgate Penitentiary. oculus

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Meta vr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good packaging. Good product easy to use. Easy set up. I got it for my birthday i love it

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      We're glad that you're loving your Meta Quest 3S so far and we wish you a happy belated birthday! oculus

  • Rated 5 out of 5 stars

    Gift worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fun the whole entire family. It is a cool experience and it does offer very fun games for adults and for kids also. The subscription costs is not that bad once the free months are up!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Hannah

      We are glad to see you decided to keep your Horizon+ subscription after the trial, it allows access to a world of VR adventures.

      We are also super glad you and your family are all having fin with the Quest 3s. VR is great when experienced together.

      Thanks for taking the time out of your day to tell us your thoughts.
      oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Assured quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality The product is perfect, everything is fine, it is a very good option

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Javier,

      Thank you so much for the 5-star review! We're so happy you enjoyed your experience.

      We're so glad to hear that you were satisfied with your Meta Quest 3S. We're thrilled to hear that you're enjoying the value and seamless VR experience it offers.

      We hope you continue to have many great adventures with it! Thanks again for sharing your positive feedback oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome, I should have bought it sooner.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Craig!

      It is better late than never! We are glad to have you join us to explore the Metaverse!

      Make sure you claim the Meta Horizon+ free trial, as there are so many great titles to try our and great experiences to discover!

      We look forward to seeing where your next adventure in VR takes you! oculus

  • Rated 5 out of 5 stars

    Maximum extreme fun!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was something I had been thinking about pulling the trigger on for awhile. Since I made the purchase me and my girls have been spending more time together and just really connecting again. The worlds are fun and we get a good laugh out if the people we meet.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Wow, thank you for this amazing feedback!

      It warms our hearts to know that our product has helped create special moments for you and your girls. It's fantastic to hear it's bringing families closer.

      We hope you continue to make many more great memories!

      Thanks for sharing your story! oculus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WORTH THE PURCHASE!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! And my son loves it. He actually has 2 so his friends can play with him.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi MichelleT

      Thank you for the five star review! We're so glad your son is loving his new Quest 3S, and even has a Metaverse buddy to go along with it as well!

      We truly wish your son your son all the best as he explores the Metaverse with his friends and hopefully gets to experience as much of it as possible, that 3-month Horizon+ trial will come in handy for that part!

      Thanks again for the great review Michelle and we wish you and your son a fantastic day ahead, and welcome to the Meta Family!

      oculus

  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the good side, my kid loves it and doesn't want to put it down. On the bad side, my kid loves it and doesn't want to put it down.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Drew!

      Thank you for the wonderful review!

      We hope you continue to enjoy the Metaverse experience along side your kids. oculus

  • Rated 5 out of 5 stars

    Meta quest 3s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about a year but then the controller started falling apart. I did purchase the warranty so i was able to exchange it for a brand new system! Customer service was very helpful with that and it was an easy & fast process!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Bryan!

      Thanks for taking the time to leave share your experience with us, we really appreciate it.

      While we wouldn't expect controllers to fall apart, we are glad to see that you were able to get a brand new system.

      We are also glad to hear that your customer service experience was top class, we look forward to seeing you back in the Metaverse with us soon! oculus

  • Rated 5 out of 5 stars

    Great first headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good sized battery, good charging speed also.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      Thanks for the shout-out. We really appreciate you taking the time out of your day to let us know your thoughts.

      oculus

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Controllers uses batteries

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this vr, got for my grandbaby! Being a gamer myself, I found it weird that the controller aren’t rechargeable. I might be returning if i dont find any. Nobody should have to find a battery whilst in game time. This is such a xbox thing, u spend all this money then have to find battery packs or wireless rechargeable controller. Please fix this money grab! Item is already expensive for single person use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quest 3s menu/ Side tabs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quest 3s is very different from the first quest headset. There so many things that is now avaliable and has change. So far everything is good but if there something I want to change or add. It would be the ability to move the menu or side tabs closer instead of just being able to move it side to side.

    I would recommend this to a friend
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