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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 110 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the easy setup process and the smart features of the 16-zone 3rd Generation Smart Sprinkler Controller. They appreciate the convenience of controlling the sprinkler system from their phones and the potential for water savings. The rebate offered by some water agencies is also seen as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-110 of 110 reviews
  • Rated 5 out of 5 stars

    Best wireless irrigation controller you can buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect and it only took me 5 to 10 minutes for complete install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sprinkler control provides excellent options and customization capability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greatness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you've gotta get this, has be down for 50% of the usage in june of the scheduled usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but have had difficulty with set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is great but even the Geek Squad has had a hard time getting it to work with our WiFi

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vendor has poor customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble connecting to Wi-Fi is the error message and Wi-Fi is active. Not compatible with 2019 and 2020 Android or iPhone. They talk about having great customer service but they are no help at all very frustrated.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Rachio - 16-zone 3rd Generation Smart Sprinkler Co

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to install on computer, but works like a charm!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Absolute gimmick

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product after it came highly recommended from a friend. I had nothing but issues with the devices from not watering my lawn at all for months, to over water and adjusting the schedule to water for 12 hour periods at a time. The straw that broke the camels back is when I factory reset it to start over, it would no longer connect to wifi. Do not waste your money, there are much lower costing, more reliable smart irrigation controllers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation Problem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item on June 13, 2023 along with the Total Tech package and it's still not installed yet. The device requires hard wiring. Very disappointed at this point as its already July 9 and Best Buy has not resolved this issue on who's installing it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t give a good review because the unit would not power up. I don’t know if it was a bad power supply or bad controller. All I know is that I spent considerable time removing my old unit and tagging wires and then mounting And wiring up this new unit only to be met with a no show.

    No, I would not recommend this to a friend
    • Brand response from Emil
      Posted .

      Hi SCJay,

      I'm so sorry about the controller being DOA! Were you able to exchange at BestBuy for a controller that works?

      Best,
      Lo
      Rachio Team emil

  • Rated 5 out of 5 stars

    Sprinkler

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing timer and works so good with the phone and scheduling the days

    I would recommend this to a friend
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