Customer Ratings & Reviews

• The glasses maintain a classic Wayfarer-style look (Ray-Ban) and succeed at blending wearable-tech with “normal” eyewear. This helps with social comfort. For example, reviewers noted the outward light leakage is just about ~2% so the display isn’t obvious to bystanders. • The display is tucked into the right lens (i.e., one eye) and sits just off the central line of vision so as not to block your normal view. • The display claims a 600 × 600 pixel resolution and ~20° field-of-view (FOV). • Brightness rating is impressive: up to 5,000 nits according to Meta. This is bright by wearable display standards. • On the electronics front: the glasses include a full custom projector + waveguide lens system, which is cutting-edge in terms of optics for this form-factor. (A teardown by iFixit confirms the waveguide technology and the seriousness of the engineering).  Display & use case • In usage, folks found the text in the display very readable (despite being small) when indoors or under moderate lighting.  • Because the display is off-center, you can still easily maintain your view of the real world; the overlay appears more as a small “floating window” rather than dominating your vision. This is beneficial for mixed reality / information glance use. • The fact the display is hidden from outsiders is a nice privacy/social feature — you don’t sport a giant glowing screen in front of your eye. • The glasses bundle broader smart-features (camera, voice/AI assist, gesture controls via a wristband) which amplifies what the display enables.

Dude, seriously, this Best Buy launch is a total disaster. I'm in Tennessee, and there's a store in Brentwood that supposedly does demos. I went on October 3rd, and guess what? No wait for a demo, I just did it right then and there. I paid for the glasses, and the rep said they'd ship by October 13th or 14th. October 14th rolls around, and I get an email saying it's delayed. I paid $800, and Best Buy's just holding our money hostage, not even offering anything for our patience. They were quick to take my money, though. And the customer service? Forget about it. You can't even talk to anyone in the store anymore. They stopped that back in 2020, I was told by an employee. The worst part is, the rep usually deals with people with thick accents who barely speak English. I keep getting mixed messages, like my package is at a warehouse, you'll get it by this date, then it's delayed. I just called customer service to see if I'd get a different answer. No one's been consistent about where my stuff is. I told them how frustrated people are who bought those Meta display glasses, how we didn't even need an appointment to try them, and the rep said, "Well, that's what Best Buy management told us in training." I've got screenshots of chats with Best Buy agents saying my package is at a warehouse near me, or it'll be here overnight, or it's delayed until October 28th, and if I don't get it, I'll get a refund. I asked what if I don't want a refund, what if I want to wait? They said I'd get a refund whether I like it or not, basically. I don't know if Best Buy even reads the reviews or cares. I think the only way they'll respond is if this gets on the news, so the whole country sees it. I wonder if the company itself even knows what's going on with Best Buy and how frustrated customers are when they were promised a ship date and got nothing. Are they even aware that customers paid almost $1,000 for those glasses, only to be told they're delayed and they're "working on it"? Basically, you'll get it when you get it, and if not, you'll get your money back. Then, if you still want the glasses, who knows when you'll get them? Anyone reading this should check out the Reddit page about the Meta display glasses to see what others are saying. Dude, if Best Buy had just been straight with us and said those display glasses might take a while, most of us would be cool with it. But they gave us a ship date, and then it got pushed back? That's what's annoying, you know? Best Buy's marketing and communication skills are seriously lacking.

Interesting tech, works ok, though the neural band has some glitches.

The technology is still a bit beta and if you intend to use these synced with an iPhone for emails or Outlook, there’s vast room for improvement. However, my primary warning to anyone interested in these is how they fit. I own the previous generation of Meta glasses and they fit perfectly. These slide down the bridge of my nose all day and there’s no real remedy to fix the problem. There’s too much tech in the arms to heat them in order to adjust. Buying alternative nose pieces doesn’t work because the charger will knock them off and the ear pieces you can buy would look dumb. It clear the weight in the front of the frames is an issue even though I don’t notice it. The charging can be an issue too. There have been a couple cases where the glasses and case drained even though I wasn’t using them. These issues wouldn’t be sure a huge concern if it weren’t for the price. So buyer beware!

These are awesome! It really feels like the future haha its a cool experience everytime you wear it , but it is lacking apps and just more interesting things to do with a screen there , but hopefully thats all things to come

I had already bought one for myself and now I'm buying this one for my wife. Perhaps the greatest gadget of the last few years.

the neural band is the future, and the display is incredible

Hello, meta ray bans will definitely be a hit! the display is great! i actyally also ordered two pairs on oct 11th it says they would be shipped on December 30th. is that legit? best buy employees say it should take two weeks or so, this will be a christmas present i just want to make sure i get them sooner than later.

Very good product, easy to work with. However, the size and bulk of the item are the reasons I had to return it. I wish they made it as slim as the first AI glasses.

Great product but takes a bit long to arrive. I wish they had a better launch but the demo was amazing

Received an empty box, package was stolen I transit, took the day off work opening day, drove 50miles , showed up first thing in the morning, for a $799 empty cardboard box

I placed an order and paid 800 bucks. Best buy said I would receive them by Oct 14th. Delivery date came and went with no sign of the glasses. Reached out to customer service and was told they don't know when or if I will receive them. Now my status says the shipment is delayed and, if they don't get them to me by the 28th they will cancel my order and issue a refund. I had to go into the system and schedule a demo for the 28th so that if the glasses don't show up by then, I still have a chance to get them. Essentially, they are holding my money for almost a month while offering no compensation and no guarantee that I will actually get the glasses.

I really live these glasses the technology is so advanced

Great demo Explained all features was very detailed.

I placed my order on October 3rd and was initially told it would arrive around the 14th, which matched the delivery estimate shown in my account. However, within a week the delivery date was suddenly pushed back to October 29th, with a note saying that if it wasn’t fulfilled by then, the order would be cancelled.

Set up demo 2 weeks out, show up and am told, thanks for looking but none available for 3 months. Thanks for wasting my time. What a dumb process.

Great new tech! I would recommend to most people that have cash burning a hole in there pocket. For the others, just wait for a sale.

Customer service is spot on. Right people working in the right areas with precise knowledge. Can't wait to get my new glasses.

I really like that you can listen to the person and it translates to you.

its always a great time getting the things i want and need to make my days go by