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Customer reviews

Rating 4.3 out of 5 stars with 26 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Pros mentioned:
    Meta ai, Overall performance, Photo quality

    Rated 5 out of 5 stars

    Aweseome new tech !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive got john cena in my ears! Lol you can change the voice you hear from the AI. They have been working very well. One or my favorite things is the constant updates that brings new features. I saw a feature where you can ask the glasses to be your eyes and a live human helps you see through camera. Wow ceazy. I did not yet try this festure its for blind people but still amazing to see that feature. I do really hope the ai gets more sophisticated becuse some responces are too basic. Photo and video are great. Would be cool to see a viewfinder on app

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      Thanks so much for the awesome review! It’s great to hear the glasses are working well for you and that you’re enjoying the steady stream of updates.

      Feedback like yours helps shape what comes next, so keep it coming. Enjoy capturing the world in style! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Meta Rayban Glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase of 2025! The glasses are awesome with so many cool features. I love everything about them. Best features in my opinion is listening to music and talking on the phone.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey!

      Thank you so much for the 5-star review.

      We are so glad that you are loving your new Ray-Ban Meta Wayfarer glasses and getting plenty of use from all the amazing features.

      We are glad that they are allowing you to enjoy your music and talk to friends while staying in the moment! RaybanStories

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Probably not the best choice if you need long term

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this 1 star to the quality and reliability of this product. It worked fine for about 6 month, now battery stopped charging so I got only sunglasses.. I was keeping them carefully and now I got a brick. I also give this 1 star to Geek Support and Online Chat support, they made me make an appointment and come to Best Buy to just hear that I have no warranty and I can apply for manufacturer warranty myself. Ok I understood that, the only thing i don't get why they kept wasting my time assuring on the chat that I have warranty and I have to go and make an appointment. Generally saying I had a feeling that these glasses can stop charging or something because it happened few times before that they didn't charge for no reason. I think that meta created very early hype about it, meta needs a bit more apple quality control, they can't just keep producing products without assuring its quality. One more thing is driving make me feel like I see everything not 100% quality, and they are a bit heavy on my nose too

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Sergey,

      We understand that battery issues are very frustrating, and we want to see how we can help!

      If you can please get in touch with our amazing Support Team at 'Meta Support,' and we can take a look and see what we can do! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good producto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it a lot, very good I liked it a lot, very good

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello EliandroLanham, thanks for the 5 star review!

      We are so glad you are enjoying your new Ray-Ban Meta glasses. We hope that you have gotten to take breath taking pictures, entertaining videos and have gotten the chance to try all our AI features too!

      We hope that our AI glasses have helped to enrich your everyday life and we will continue to update them with great new features for loyal customers like you! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    These glasses will definitely make you smarter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These glasses are amazing. I would totally recommend to anyone looking for smart glasses

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Markell, thank you for the review!

      We are delighted to hear that you are having a blast with your Ray Ban Meta Smart Glasses! We hope you have an amazing time and capture many exciting memories! RaybanStories

  • Rated 5 out of 5 stars

    Thebomb.com

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Came in original box, charger case and the original lint cloth.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It hurts my eyes because I have worms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't use it, I'm returning it. It hurts my eyes because I have worms.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but it stopped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working fine until it stopped picking Audio up

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Ali,

      Thanks for bringing this audio issue to our attention!

      We would love to have a look into this for you, and encourage you to reach out to our Support Team, who would be more than happy to help you.

      You can reach them via our community forums, our website, or our X DM's.

      Have a great day, Ali!

      We hope to hear from you soon! RaybanStories

  • Pros mentioned:
    Meta ai, Photo quality

    Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were everything i hoped for except for the record time of only 3 minutes (my bad for not doing more research). These glasses are great for quick capture photos, pov videos and the built in meta ai is like having a Shazam for visual items. And they're great sunglasses, too.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      We're delighted to hear that you're enjoying your Ray-Ban Meta glasses so far! They're an amazing and innovating device, and there's so many features on offer!

      We hope you continue to enjoy your Metaverse experience, and that you capture many amazing memories to come! RaybanStories

  • Pros mentioned:
    Photo quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    They're great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent purchase, it takes very good photos, you just have to take into account the battery life

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi ManuelG,
      Thanks for taking the time to leave a review and feedback, we are glad you are enjoying your glasses. Keep snapping your pics and have a great day! RaybanStories

  • Pros mentioned:
    Meta ai, Photo quality

    Rated 4 out of 5 stars

    Love this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this product for a few weeks now and I love everything about it. The camera takes phenomenal videos and photos, Meta AI works like a charm and the open ear speakers sound great. I love my new glasses.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello there!

      Thank you for your amazing feedback!

      We are happy to know that you loved the Ray Ban glasses. We hope you take more wonderful videos and photos with the glasses. If you ever run into issues, please contact the Support team. We will be happy to help you.

      RaybanStories

  • Pros mentioned:
    Overall performance, Photo quality

    Rated 5 out of 5 stars

    Ray-ban review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great amazing purchase perfect for pov videos and photos when I'm out and about or on vacation

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you for the kind review of our Ray-Ban Meta glasses.

      We are glad they are helping you get some great photos and videos of your vacations so you can share with your friends and family! RaybanStories

  • Pros mentioned:
    Photo quality

    Rated 4 out of 5 stars

    Great for my intentions

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great photo and video quality. However didnt like thst orvonly translates three languages.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      Thank you for the wonderful review.

      We hope you continue to enjoy the experience ahead! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new BFF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever. Even the over 65 crowd is talking about how kool they are & they are haters of Technology other times

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Elledee,

      Thank you so much for taking the time to share your experience with the Meta Ray-Ban's you purchased.

      It's certainly never too late to try new technology, and the fact they're they're so simple to pick up and use, makes them very approachable and easy to learn for any age group.

      Thanks again! RaybanStories

  • Rated 5 out of 5 stars

    Super Value When You Buy Reconditioned.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW, this is what reconditioned products are like! It was like new. I expected an open box and sort of second hand. Not at all. - Took me a bit to get it connected to my phone, but that was more me than the glasses. For the Price difference and quality - the reconditioned item is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third eye

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A magic peace of technology. Beautiful, lighting e functional

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Eduardo,

      Thanks for leaving us a great review, we are thrilled to hear that you are so happy with your device!

      We hope you are able to go out and capture many memories while looking slick! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They work flawlessly. Great for the blind as well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refurbished product! My Meta glasses work flawlessly! I train my visually impaired clients on this pair. They love them and say they have changed their lives (Meta Ai). They all want their own pair!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Ericka,

      Thank you so much for the five star review, we love hearing stories like yours and people finding new ways to use the amazing world of VR in their everyday lives.

      We hope to see you in the metaverse soon! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glasses are amazing everything works so great.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,
      Thank you for your great 5-Star review!

      We are so happy to hear that you're enjoying your AI Glasses and we wish you many more fun adventures with them! RaybanStories

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality it is what it is and the crisp in the picture

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      HI there,

      Thanks for taking the time to share your experience with us regarding your recent Ray-Ban Meta glasses purchase.

      We're delighted to hear that you enjoy your purchase and that you find the picture quality to be so crisp! RaybanStories

  • Rated 5 out of 5 stars

    Hopefuluser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Made them into prescription glasses. My son loves him.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Hopefuluser,

      Thank you for your review and feedback. We are happy to hear that your son is enjoying his Ray-Ban glasses. If you need any help, please contact our Support Team via our website. RaybanStories

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