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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3294 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,294 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cool. Would definitely recommend trying them on first in store!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Eric!

      Thanks for leaving us a fantastic review for your new Ray-Ban Meta Wayfarer AI glasses!

      We are glad to see you are already getting use out of the fantastic features packed into those slick frames! RaybanStories

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Smart glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love it just don't like 3 hours worth of battery

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you for your review and feedback.

      We hope you continue to love the Ray-Ban Meta experience ahead while we aim to improve our products for the future! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing sunglasses!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! They are better than I imagined! I have old raybans and now I have the meta raybans. So glad yall made these!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Functional and cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gadget I bought in years, functional and cool

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      Thanks for taking the time to leave a review!

      We are over the moon to hear that you are enjoying our product.

      We hope you can continue to do so for the foreseeable future! RaybanStories

  • Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear these every day when its sunny! My kids like to try them on too!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thanks for taking the time to share your experience with us regarding your recent Ray-Ban Meta purchase.

      We're delighted to hear that you're enjoying your new glasses, and that they're especially helping on those extra sunny days! RaybanStories

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases as Birthday gift for my brother. He loves them. Was not a big shades guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Glasses

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson purchased the Meta glasses and it has been a life saver for him, helps to

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thanks for your great review. We hope your grandson can continue to enjoy his new Meta AI Glasses. We appreciate your support and hope you have a lovely rest of your day! RaybanStories

  • Rated 4 out of 5 stars

    Get you a pair!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice glasses. My daughter love them. Works just like stated.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Ladi!

      Thanks for the great review for your daughters new Ray-Ban Meta Wayfarer AI glasses!

      We are thrilled to hear she is loving them so far, it won't take long before she is wearing them every day! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and useful while on vacation taking pictures.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for taking the time to leave a review!

      We're so glad to hear that your new smart glasses have been so convenient and useful for making unforgettable memories of your vacation!

      We hope that you continue to have an amazing time as you experience the world through a whole new lens! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The future in Goggles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent glasses. Love the fact that they are transition lenses as well. Great quality pics and videos. Very effortless

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Real Ninja Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs you phone battery down expeditiously, capture time limited to 3 mins, files are mad big and easily eat up ur storage. When live streaming to insta, video quality is potato. Dropped from my face while I bent over and would not charge or turn on until I double wrapped a rubber band on the left arm near the power button. You would think it was a bit more durable. Meta is a horrible assistant, it won’t give you navigation and live translation is wack.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      Thank you for taking the time to provide your feedback. We want all of our users to have the best experience possible, therefore, we're constantly looking to improve our products.

      It would appear you have a few concerns regarding your Ray-Ban Meta glasses. Not to worry though, we'd be more than happy to address these for you.

      As the Ray-Ban Meta glasses are constantly using various features such as Bluetooth connection, Meta AI and video recording, it is expected that it will cause your phone battery to drain fast.

      We completely understand you're keen to record all of the precious moments, however, 3 minutes is the maximum standard video capture time. Not to worry though, if you'd like to do continuous recording, you can do so by livestreaming to Facebook or Instagram for a longer duration.

      All content from the smart glasses are stored locally in the Meta AI app. There is no cloud storage for the Ray-Ban Meta glasses. Because of this, we would recommend saving all of your favorite photos and videos onto your phone's camera roll or your preferred cloud storage provider.

      When faced with charging issues, we'd recommended leaving the glasses inside the case and charging for 30 minutes. After this, slide the power switch towards the lens in the 'on' position. The LED should blink white. If the glasses are not turning on, please put them back into the case and try a different outlet, cable or charger. If, after this, you are still experiencing issues, please don't hesitate to contact our wonderful Customer Support team so that one of our lovely colleagues can look into possible replacement options. They can be contacted via our website.

      When using live translation on the Ray-Ban Meta glasses, it will allow you to understand speech or listen to audio in French, Italian, Spanish or English.

      We hope this provides some clarity.

      Feel free to reach out if you have any other queries or concerns. Our agents are available 24/7!






      RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ray Ban Meta

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about these glasses. Camera quality and audio is great. I listen to my music as well and I the sound is GREAT!!!

    I would recommend this to a friend
  • Cons mentioned:
    Lens darkness

    Rated 2 out of 5 stars

    Disappointing Transparency in Bright Sunlight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the meta glasses with AI functionality, and while I absolutely love the speakers and the innovative features, I am compelled to return them. The main issue is that the translucent lenses are not dark enough for full sunlight exposure. This is particularly problematic when driving and it’s quite uncomfortable and frustrating. It's disappointing because the glasses have such great potential, but the insufficient lens darkness really limits their usability in bright conditions. Unfortunately, I cannot recommend them for anyone who spends time outdoors or needs to drive in sunny weather.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      We sincerely appreciate you taking the time to leave this thorough review and provide feedback on the performance of the lenses. Thank you! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ray ban Meta

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great , look great!! Love the collaboration ! Really enjoying these!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Michael

      Thank you for the five star review!

      Christine RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Meta Wayfair smart glasses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving these glasses. Really like shooting video hands free in first place person view.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good product, wish it had better quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little too bulky but cool to record. Picture quality could be better but sound is great. Would be good if the sound didn’t leak

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RayBan Meta

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use this item as I’m waiting for my prescription lenses but the reviews sound amazing. Can’t wait til mine comes in!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi CedricK,

      We really appreciate you taking the time to provide a 5 star review.

      We completely understand that you're patiently waiting to get using your new Ray-Ban Meta smart glasses. We would be too!

      There's so much you can do with them; from hands free communication to content creation, the possibilities are endless!

      Please don't hesitate to reach out to our wonderful Customer Support team if you have any questions or queries. One of our lovely colleagues would be more than happy to assist you.

      Hope you have a lovely day! RaybanStories

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service and wonderful glasses all around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rabans

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my grandson he loves them he's in the army so the green lenses go great

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Ray ban meta

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear video image Sound quality is great Love the tell me what this is setting

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Kennedy,

      Thank you for the four star review!

      We are so glad that you are finding your new Ray Ban Meta glasses worthwhile and are thoroughly enjoying the graphics and sound quality it features.

      We're really excited for you to explore all the fantastic experiences the Meta platform has to offer, so you can make your journey to the unbelievable world of VR with us, exhilarating!

      We would love to hear more from you next time!
      RaybanStories