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Customer Ratings & Reviews

Your price for this item is $125.99
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The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1934 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers consistently note the BlackShark V2 Pro's exceptional sound quality and comfortable design. Many also praise its long battery life and lightweight feel, making it enjoyable for extended gaming sessions. However, some users mention the price point as a potential drawback, and a few express concerns about the wireless range and software experience. While some aspects require improvement, the positive feedback on audio and comfort is prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,934 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Overwhelmed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you see is what you get,happy and satisfied…thank you so much,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the audio, and the price was excellent, will really recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset I’ve ever known

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable headset with one of the cleanest sounding microphone I’ve ever heard! Battery life as well is remarkable. Sometimes I won’t have to charge it for days! I recommend this big time!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works as it should and it's very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Headset!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works quite well, it was the best purchase that I have ever made one talking about headsets. Worth the high price and definitely a game changer when it did come to gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great start.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is good, Small slipping so far. Sound definition is ok, chat is a little forward, feel is good, charging point should be on the back not the bottom so when you hang them up you can charge easier. Currently the port is on the bottom and my stand just isn't that tall. Over all I would buy them again and recommend them to others. I hope they age well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set for my gaming set up. Use for streaming easy set up! One downside is the Bluetooth is not the greatest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works extremely well great quality comfortable fit I play on ps5 my daughter loves them too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset, I liked it I would buy the same one again if I had to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing(White Edition)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely Fantastic. The white edition one looks so clean and crisp. They sound so amazing i can literally point out every player in modern warfare and beyond. Do yourself a favor. Buy these and thank me later

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked decent for a bit then started beeping like they weren’t connected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Guess what

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything razer honestly good , haven’t came across any problems with razer no cap .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. I can go anywere in my house and still be connected to the guys and the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty good and nice. I bought it on black friday with 50% off

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Xbox approved

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these are excellent quality. Hooked right up to Xbox. Have not tried it with any other gaming system but it works well with Xbox.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Wireless

    Rated 1 out of 5 stars

    DOES NOT WORK WIRELESSLY WITH XBOX

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT WIRELESS WITH XBOX Despite the Best Buy listing saying it works with Xbox it actually only works if you use a headphone jack and at this price, why would you pay for wireless headphones if you have to use the headphone jack on a controller. Oddly enough when it actually comes in you notice Xbox missing from the device list at the bottom. I happened to get mine with a bundle and because it shipped differently from wrapping paper I was charged $10 (yes $10 for wrapping paper) until the wrapping paper shows up that was supposedly free and then I have to bring something else in. 

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Ps4/Ps5 gaming dream and not to be overlooked!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely Razer's best headset to date! The only reason it doesn't get a 5 star review is for a few overlooked flaws. But as far sound quality and comfort it's an A+ for sure. The TRI force drivers are competitive gamers dream!! The highs, miss and lows work in perfect harmony with no distortion at all. Bass is perfect deep and crisp. Highs are precise and clean. Miss all bring it together. Pin point surround accuracy and sound emersion that allowed me to hear things I never noticed before on all my favorite games and movies. The mesh ear cups are super soft and don't let your ears get too hot or sweaty. The clamping force is perfect and the headset is super light making it perfect for long gaming sessions. Here's the pros and cons comparison. Pros: clean crisp detailed sound for competitive game play (definitely the best at it's price point), super light and comfortable, loud volume, detachable mic, 3.5 mm jack, really good mic, very durable even though it doesn't feel like it and long battery life Cons: Ear cups don't seam replaceable, micro USB charger, no swivel, volume wheel on the outside is annoying, and feels slightly overpriced for the limited features. All in all it really has been the perfect gaming headset for Call of duty, Battlefield and Fortnite. Improved my K/D dramatically. Worth the buy and even better on sale. This is compared to the Hyperx Cloud Flight S, Corsair virtuoso SE and the Steele series Arctis 7P.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Boyfriend Loved Them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loved these. Got them for him this Christmas. The sound needs to be adjusted, so be sure to download the app!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Powerhouse sound and clarity, buggy software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality, very comfortable, excellent wireless connection! They feel very light and give me no issues with extended play sessions. The clamping force is perfect for my head so it never feels tight or bothersome. The sliding arms don’t lock into place so if you shake your head a lot they will eventually wiggle loose, possibly even fall off, but frankly I can’t imagine anyone actually does that in real life so it should never be an issue. The volume knob is convenient and prominent making adjustments very simple. I do notice that at very low volumes the L/R balance seems to favor one ear over the other but this is only at VERY low volume. Turning it up just slightly completely resolved the issue. The mic quality is great from what my friends tell me but I have no way of knowing myself since I don’t stream or record that I can go back to and listen but everyone tells me it sounds fantastic. As for the headset itself I think it is outstanding and Razer really knocked this one out of the park. On to the software, and the only reason I don’t give it 5 stars. Razer has had software issues for numerous products and years, and they don’t seem to get better with time. The main software issue I am experiencing with these is the mic monitoring feature so I can hear my voice through the headset while using them. It has only worked twice at random since owning them for about almost a month. Looking online, there are tons of people with the exact same issue and I have yet to find a solution that actually works. Restarting, reinstalling, disabling and enabling etc none of that works. If Razer would put some additional effort into their software this would have gotten a 5 star review. I feel the same way about literally every Razer product I have ever owned. If you are looking for a great headset at a price that I do believe to be justified based on what you actually get, these are it. However, if ultimate control is important to you, I would not recommend them based on the unpredictable and often non-working software features. Even without the software control they work and sound great, I would still recommend them with only minor reservation.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality
    Cons mentioned:
    Range, Software

    Rated 3 out of 5 stars

    Pretty average for me - overall regret

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i regret this purchase but they felt good in the store so thats why i just sent it on these. Passed down my hyper x wireless headset to my kiddo and was looking to replace with something comparable and try a new brand. Ultimately I wish i would've just bought another hyper x headset Pros: Very comfortable to me - lot of headphones don't fit right over my glasses but these were just right, tried them on in the store along with many others and these just felt right. Sound - as good as my hyper x wireless headphones that I am replacing, meets my expectations, good enough for competitive FPS gameplay - you shouldn't buy these for fidelity but they have a fair bit more bass than other wireless headphones i've had which was a welcome surprise. Cons - Razer synapse software is abysmal - slow to load, doesn't always apply default profile settings, uses fair bit of memory for something that needs to run all the time and is required to run for sure if you want to use THX spatial audio Mic - below average to poor quality sounds very tin canny compared to hyper x headset Range - TERRIBLE and my most hated thing about this headset, very prone to interference from other devices and will disconnect at distances as short as 2 or 3 feet away from the usb adapter, especially when line of sight is broken by a wall. I could use my hyper x headset anywhere inside my apt and even right near the door outside of it so this is pretty sad from razer Adjustability- if you have a large head these may not fit, i wear large in helmet/hat sizes and i have these fully extended, they are comfortable in this position and i don't find myself wanting more room but if i had an even slightly bigger head i definitely would.

    No, I would not recommend this to a friend