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Customer Ratings & Reviews

Your price for this item is $125.99
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The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1936 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the BlackShark V2 Pro's exceptional sound quality and comfortable design. Many also praise its long battery life and lightweight feel, making it enjoyable for extended gaming sessions. However, some users mention the price point as a potential drawback, and a few express concerns about the wireless range and software experience. While some aspects require improvement, the positive feedback on audio and comfort is prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,936 reviews
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is terrible sounds like a base drum going off in your ear the whole time. They also disconnect a lot. Would not recommend returned them in a week and went with steel series

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 1 out of 5 stars

    Don't buy for Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item states it worked with Xbox, but it doe not. It will not work wireless or plugged in.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apex Player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Definitely a lot better quality both outside and inside the headset. Crisp sounds and footsteps sound good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect w/ PC. I was confused by the initial set up tho. It was prompting me to download things I did not need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for your dollar by far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get this on sale for 99$ you win. Tried steel series. Logitechs. Rigs and for the price it dosent get better than this. If you dont want to spend 350 on a steel series then get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable Gaming Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a comfortable headset. The headband is well-padded it's light enough to use for several hours. The sound quality is very good woth both game sounds and voices coming through clearly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Device stopped charging

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with this Headset until today. The headset is just under 1 year old and today it stopped charging. It seems that this device may have some quality issues with the charging port. I have submitted a support request to Razer. For this price I would expect it to last more than 11 months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headset ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Xmas addition to my PS5. My technical savvy nephew told me this brand is one of the best. Can’t wait to try

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Run away! Computer damaged by Razer support!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are not compatible with Alienware Windows 11 computers. The directions provided by Razer damaged my computer, and now I have no sound. Razer's support delayed more than 30 days to admit they were not able to solve it and made me lose the return deadline. Additionally, Razer refused to change the headphones for a compatible model, offering the same non-compatible headphone as a replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good for xbox x/s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely does not work on xbox x/s wirelessly. Ordered online and it says it does and the box says otherwise. I even went online and it says it only works with the aux wire. Not okay. I literally bought it because I wanted a wireless headset.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 1 out of 5 stars

    No working good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 weeks the wireless token stopped working, I'll change for another model

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets straight from the box sound pretty bad, in FPS games you can hear footsteps but not where they are coming from don’t recommend for console gaming

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great for Xbox series X.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get mine to work wireless with my series X so I took it back. I don't think it sounded too great plugged in either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Fantastic Product, Terrible Drivers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headset. Worth 5 stars but the drivers makes it easily a 1. When it works properly its the best I've ever used.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 1 out of 5 stars

    Not Xbox Friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not wireless for Xbox series of machines. Go for Razer - Kaira Pro Wireless

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 1 out of 5 stars

    Razer blackshark v2 a bad item.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 months is getting a problem, is disconnecting and connecting.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for xbox its not wirless decent for pc and other

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox X series

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work wireless with xbox X series. You have to connect it to the controller.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily my son least favorite headset. He uses for gaming as well as for dyslexia voice to text. Neither work well, the microphone broke shortly after the 15 day return period and the size is huge. So they fall off.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    LEFT HEADPHONE SPEAKER WORN OUT

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LEFT SPEAKER IN HEADPHONES ARE OFF AND NOT BALANCED SOUND

    No, I would not recommend this to a friend