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Customer Ratings & Reviews

Your price for this item is $125.99
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The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1936 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers consistently note the BlackShark V2 Pro's exceptional sound quality and comfortable design. Many also praise its long battery life and lightweight feel, making it enjoyable for extended gaming sessions. However, some users mention the price point as a potential drawback, and a few express concerns about the wireless range and software experience. While some aspects require improvement, the positive feedback on audio and comfort is prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 1,936 reviews
  • Rated 1 out of 5 stars

    Doesnt work wirelessly with XSX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is advertised as working with the Xbox Series X but does not wirelessly. Very disappointed and returning immediately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app required to run this headset was too confusing to successfully actually use the headset

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seemed very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked them initially but they didn't last a 3 days before the mic started making a popping sound when speaking.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Turtle Beach is bad!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never liked these. Dont last long. Turtle Beach are good for a short period

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were good, but you can’t save presets to the headphones so they’re not customizable outside of pc gaming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ear pain and interference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not enough cushion hurts ears. Get interference with local PD keep hearing beeping at random times (not charging issue or range issue) SO I believe to be the case anyhow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic doesn't work. Making the headphones useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    save your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is another return under warranty it is NOT worth buying save your money or at least buy the warranty like I did so you can return return and yet return again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid and try something else.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a terrible beeping noise. Fully charged it but still is beeping like it unpairs/repairs. Reviews have claimed faulty headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with microphone connectivity. Tried on multiple computers and everything in the settings with no positive result. For the price there shouldn’t be this many issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor audio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy mother of god these have bad sound loss. If you don’t want to end up looking like a fool buying and returning headphones over and over then stay away from these

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not that impressove compared to other products i tried that are half the price .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Immediately replaced

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broken out of the box. I can hear out of them, but every few seconds there is a "blip" that is unbearable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False advertising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning! NOT WIRELESSLY COMPATIBLE WITH XBOX SERIES X. This only works with XBox when wired. Be aware when purchasing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not the greatest for Rainbow Six sound. Other than that it is a basic mic.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told my best buy employee this would work with my xbox x but was not even for that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a joke. They make them look all expensive and I was totally unimpressed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to have something different and full of disappointments because of sound quality. Price doesn't match a quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Another paperweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another paperweight. Sound just isn’t loud and lacks highs and mids

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not plug and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    won't show up on razer synapse. I want to like these but me and my roommate can't get them to play sound through them.

    No, I would not recommend this to a friend